We are seeking a Senior Technical Program Manager for Infrastructure and Platform team to drive the programs, operating rhythm, and cross-organization execution that turn the Technical Success strategy into measurable customer and business outcomes. You will orchestrate the work that connects customers, the field, the Factory, partners, and Azure product groups. You will own how priority work moves through the Technical Success lifecycle of priority customer engagements and escalations, to running the engineering interlock that turns recurring blockers into product signals, to landing repeatable IP and VBDs at scale through the field and Factory.
The ideal candidate combines strong Azure technical depth with disciplined program management, data-driven decision making, and the ability to influence without authority across various organizations. You are comfortable communicating crisply with executives, and using AI and agentic tooling to scale how the team works.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. We foster a culture of innovation, inclusion, collaboration, and continuous learning where employees are encouraged to make a meaningful impact for customers and the wider technology community.
Responsibilities
Program Strategy and Operating Rhythm
Translate Tech Success priorities into program goals, roadmaps, and milestones, using customer and field demand data to prioritize work across technical pillars.
Ensure every significant initiative has a DRI, a defined outcome, and an exit condition, and drive evidence-based decisions to continue, scale, or retire work.
Own the team's operating rhythm and scorecard: keep data current, surface risks early, and use telemetry and AI tools to automate reporting.
Engineering Interlock and Voice of the Customer
Track top blockers and feature gaps by technical pillar and drive them to closure with Azure product groups through regular business reviews.
Convert recurring issues into evidence-based product signals and reusable mitigations and guidance, keeping stakeholders informed as status changes.
Repeatable IP and Delivery at Scale
Program manage the lifecycle of reusable IP and Value-Based Deliverables, from qualification and pilot through review, publishing, maintenance, and retirement, against a common quality bar.
Drive skilling and enablement programs that build accredited delivery capacity across field and partner teams where customer demand exists.
Measure adoption, reuse, delivery quality, and customer satisfaction, and use the results to refine assets and enablement.
Stakeholder Collaboration
Act as the program bridge between Tech Success, Azure product groups, field leadership, and various teams across Microsoft, influencing without authority and following through on commitments.
Communicate clearly and concisely with executives through status, risk, and decision summaries
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Other Requirements
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Additional or preferred qualifications
Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
6+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
- Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
- https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
