Responsibilities
This role will require you to work with engineering teams across infrastructure, security and product services. You will be responsible for Define business requirements with input from key stakeholders
Driving engineering initiatives across engineering teams, status reporting and surfacing risks
Collaborating with different teams to surface health and hygiene of engineering systems through monthly services reviews
Engineering Systems Ops Support: This includes incident management, build pipeline monitoring and maintenance for engineering systems. Responsible for investigating and troubleshooting infrastructure-related build failures, engaging with partner teams for other failures, and assisting internal teams to integrate with pipeline components.
Support Geo Expansion: This involves supporting geo expansion work as part of the services owned by team.
Bringing clarity to the execution roadmap, risks and status of various engineering initiatives through engineering newsletters and other forums
Automating program management through Azure DevOps, GitHub and Power BI
Being plugged into various security and services infrastructure initiatives
Partnering with solution engineers to validate that designs meet or exceed business needs
Build project timelines, estimates of level of effort, manage milestones, and course correct projects to maintain schedules
Identify and mitigate project execution risks
Define acceptance criteria and partner with engineering to ensure that services align with requirements
Partner with business teams to ensure that appropriate change management plans exist for the release of larger features
Orchestrate planning, communications, testing, and stakeholder management across multiple teams
Verify that solutions implemented capture the benefits identified during planning
Provide ICM support and serve as an escalation point during outages or investigations
Drive constant improvement in the administration and documentation of tools
Help inform priorities of features based on knowledge of business and key stakeholders
Assist in the implementation of new technology as it becomes available
Identify opportunities for improvement in existing process and drive ideas to completion
Manage the permission structure for internal tools
Manage deployment of technology upgrades to existing systems
Qualifications
Bachelor and/or Graduate degree in computer science, engineering or equivalent
Experience: 8+ years of professional development.
Technical Stack: C++, C#, big data, ML, NLP, and search technologies.
Focus Areas: Strong analytical skills, customer engagement, and cross-functional collaboration.
Familiarity with Microsoft Cloud Services (Azure, AAD, O365).
Security awareness (penetration testing, threat analysis).
Background in computer engineering, preferably cloud services or DevOps and AI
Prior experience with using Azure DevOps and GitHub for project tracking, or strong technical acumen to quickly learn new technologies
Preferred Qualifications
You should self-identify as a technical software engineer with a passion for cloud technologies and AI
Previous experience as a Software Developer Engineer
Track record of working closely with agile and diverse engineering teams
Comfort with command line, PowerShell and OSS software
Understanding of cloud, AI and other computing technologies, including business drivers and emerging trends across Microsoft and non-Microsoft technologies
Experience working in geographically dispersed teams
Self-starter who likes tackling new challenges and working independently
Ability to build relationships with senior technical and business leaders
Strong verbal and written communication ability including fluency in English
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.