Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Develop a deep understanding of partner needs, responsibilities, and workflows using customer research, co-design, partner feedback, product telemetry, experimentation, support signals, and business data.
Turn complex partner and business problems into a clear product point of view, prioritized user scenarios, product requirements, and measurable success criteria.
Independently own product capabilities within a defined area, driving work from discovery and rapid experimentation through design, engineering execution, launch, measurement, and iteration.
Identify opportunities for AI, agents, automation, and data-driven insights to eliminate friction, simplify decisions, and help partners complete complex tasks with greater speed and confidence.
Design and run product experiments that test customer value, experience quality, trust, usability, and business impact; use the results to refine the problem, solution, and product roadmap.
Partner with Engineering, Design, and Data Science to evaluate experience options, solution architecture, model behavior, data requirements, quality, and dependencies. Make informed tradeoffs across customer value, trust, quality, technical complexity, risk, cost, and delivery timing.
Create AI-first experiences that are relevant, transparent, actionable, and grounded in customer context while preserving appropriate user control.
Define and monitor product outcomes using qualitative and quantitative signals to improve adoption, task completion, customer satisfaction, self-service effectiveness, product quality, and business impact.
Collaborate across Product Management, Engineering, Design, Data Science, Business Planning, Marketing, Sales, Support, and partner-facing teams to deliver connected, end-to-end partner experiences.
Qualifications
Required Qualifications
Bachelor’s Degree AND 2+ years of experience in product/service/project/program management or software development
OR equivalent experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
Experience or demonstrated interest in building AI-powered products, intelligent workflows, agents, recommendations, automation, or other emerging technology experiences.
Experience in one or more of the following areas: cloud services, software-as-a-service products, commercial marketplaces, commerce platforms, partner ecosystems, financial experiences, or complex enterprise workflows.
Learning agility, intellectual curiosity, and the ability to apply emerging technologies and new product patterns to complex customer problems.
Experience communicating product decisions, customer insights, technical considerations, tradeoffs, and outcomes clearly to technical and nontechnical audiences.
Product Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
- Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
- https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
