Responsibilities
Employee Experience and Engagement
Build trusted relationships with employees, managers and leaders through a visible onsite presence and regular engagement across the datacentre environment.
Develop a clear understanding of local employee and manager experiences, the culture of the site and emerging people risks, providing relevant insight to datacentre leadership and the wider HR team.
Support the development and delivery of people plans and programmes that strengthen employee engagement and respond to the needs of the site.
Act as a trusted and neutral resource for employees and managers, helping them access appropriate support through Microsoft’s HR operating model.
Provide timely support on urgent or sensitive matters in accordance with Microsoft policies, processes and local employment requirements.
Partner across HR to support effective delivery of services including onboarding, offboarding, employee support, tracking and reporting.
Leadership and Manager Capability
Participate in datacentre leadership and team meetings, providing an HR perspective on site priorities, workforce needs, employee experience and people risk.
Partner with UK datacentre leadership and the HR Business Partner team to strengthen manager capability through coaching, feedback, training and targeted interventions.
Use employee feedback, HR case insights, organisational data and other listening channels to identify themes, recommend actions and support appropriate risk mitigation.
Support managers and leaders through organisational change and promote inclusive and effective leadership practices.
Build strong relationships across the broader Microsoft HR community and work effectively across HR disciplines to support the site.
Projects, Programmes and Community
Deliver manager capability activities tailored to the professions, working patterns, shifts and needs of the site, using and adapting existing Microsoft resources where appropriate.
Collaborate with Global Talent Acquisition, recruiters and the broader HR team to support recruitment, onboarding and a positive new-hire experience.
Contribute to HR projects aligned with site, UK and EMEA priorities and lead defined workstreams where appropriate.
Identify opportunities to engage with local communities, professional networks, schools and other relevant stakeholders.
Employee Relations and Operational Compliance
Maintain current knowledge of UK employment law and relevant regulatory developments, and provide guidance on the application of Microsoft HR policies and processes.
Support the fair, consistent and timely management of employee relations matters, partnering with HR Business Partners and specialist teams where required.
Identify and escalate emerging employee relations, organisational or compliance risks and support the development of appropriate responses.
Support employee information and consultation requirements and work with employee representative bodies or trade unions where applicable.
Support the implementation and local application of changes to policies, programmes and employment practices.
Handle sensitive and confidential employee information with care, judgement and discretion.
Crisis Management, Wellbeing and Business Continuity
Partner with site leadership and relevant specialist teams on the people-related elements of crisis management, emergency response and business-continuity planning.
Provide onsite HR support during significant site incidents or periods of organisational disruption, where required, and connect employees and managers with appropriate wellbeing resources.
Partner with site leadership and specialist teams to support employee wellbeing and the people aspects of health, safety and workplace matters.
Qualifications
Required Qualifications
Bachelor’s degree in Human Resources, Law, Business, Psychology or a related field AND deep experience in providing hands-on HR support (e.g organisational change, manager capability, workforce programmes, employee consultation, etc) for employees and managers in an operational or employee-facing environment.
OR equivalent professional experience.
Solid knowledge of UK employment law and experience supporting employee relations matters.
Ability to work onsite at the Park Royal datacentre and periodically engage with colleagues working evening, night or weekend shifts.
Preferred Qualifications
CIPD membership or another relevant HR professional qualification.
Prior exposure working in a data centre, manufacturing/factory environment, or other relevant 24/7 mission-critical set-up.
Experience working with employee representative bodies or trade unions.
Strong judgement, communication and organisational skills, with the ability to manage sensitive matters appropriately.
Demonstrated ability to build trusted relationships and work effectively with employees, managers and business leaders.
HR Generalist IC5 - The typical base pay range for this role across United Kingdom is £ 70,300.00 - £ 133,900.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here
https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
