Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will act as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, blockers and insights that relate to the customer/partner with internal teams.
You will demonstrate basic technical concepts and prove those design solutions' capability through design collaboration sessions with the customer/partner and support customer skilling needs by participating in discussions on technical delivery with other internal and external stakeholders to transfer knowledge and contribute to customer readiness.
With supervision, you will identify issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices and apply methodology and governance, as directed, to minimize business and technical risks and adhere to quality assurance while ensuring excellence in contributions to design and/or delivery of solutions.
You will learn about the products, services, and value propositions of Microsoft's Cloud and support businesses and share learnings with others (e.g., peer groups, customers) as appropriate and assess customer/partner needs and gather information that helps others to identify growth opportunities.
You will learn to identify and communicate areas in intellectual property (IP) that need refreshing or have gaps and contribute to IP development with guidance/supervision.
You will leverage development opportunities (e.g., mentorships, role-based resources, training courses, internal events such as Ready, Build, Ignite) to learn new technologies or services.
You will embody our culture and values.
Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 1 to 3+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience.
Other Requirements
This position is not eligible for visa sponsorship.
Candidates must have authorization to work in Philippines that does not now or in the future require employer sponsorship.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.