This is not a SAP or ERP configuration role. The SAP S/4HANA and Ariba transformation is driven by a separate team; you partner closely with them so the S2P platform landscape integrates cleanly with the ERP core and enterprise systems, and every platform decision reinforces one coherent, standardized S2P experience. Similarly, new AI transformation products that are still at an early, incubation stage sit with the AI Transformation team — your accountability is the established S2P platform portfolio and how it is run, integrated, and adopted.
You set direction and priorities and own value realization measured in real business terms — productivity, adoption, cycle time, and decision quality. You bring strong product and user-centered discipline to how the portfolio is run: grounding decisions in user personas, journeys, and end-to-end processes, and owning supplier-supported and third-party products end-to-end, including escalation, supplier performance (reviews, SLAs, demos), licensing, renewals, and end-of-life transitions.
This is a people-leadership role. A core part of your mandate is to move platform operations from reactive, ticket-driven support to a proactive, agent-embedded model, and to embed product and user-centered discipline across the portfolio. You develop a team of platform and product professionals and partner closely with AI Transformation, Data & Process Automation, Data Excellence & Governance, IT, Enterprise Architecture, Security, and Compliance. GP-centric platform products are owned here end-to-end; enterprise-wide systems and IT infrastructure remain with IT — the role does not perform software development or manage infrastructure.
▍ Key Responsibilities
A core expectation is to run Global Procurement’s Source-to-Pay platforms as products — end-to-end, value-driven, well-integrated, and adopted — while moving platform operations toward a proactive, agent-embedded model.
Platform Strategy & Value Optimization
Own the end-to-end S2P platform portfolio strategy and roadmap — including the analytics and reporting platforms — framing business problems into clear product strategies that maximize outcomes over outputs.
Prioritize opportunities and make build-versus-buy-versus-partner trade-offs, sequencing platform investment against S2P Reimagined and ERP transformation milestones.
Track value through real business indicators — productivity, adoption, cycle time, and decision quality — and engage stakeholders on investment decisions and supplier and technology trends.
End-to-End Platform Leadership & Lifecycle
Lead and be accountable for the S2P platform portfolio across its full lifecycle — sourcing, contract lifecycle management, procure-to-pay, supplier and catalog enablement, and analytics platforms — setting clear direction and adapting priorities as needs evolve.
Own supplier-supported and third-party products for GP-centric solutions, including escalation, supplier performance management (reviews, SLAs, demos), licensing, renewals, and end-of-life transitions.
Apply product-management fundamentals — budgeting, cost-versus-value trade-offs, and lifecycle planning — to keep platforms fit-for-purpose as scale and complexity grow, while keeping GP-centric solutions PM-owned and enterprise-wide systems with IT.
Platform Operations, Integration & Health
Own platform stability, configuration, release, environment and test, and incident and problem management across the S2P landscape.
Ensure the S2P platforms integrate cleanly with the SAP S/4HANA and Ariba ERP core and enterprise systems, so data, controls, and processes flow reliably end-to-end.
Establish platform health KPIs, service levels, and monitoring, and shift from reactive support to proactive, increasingly self-healing platforms — with agents handling detection, triage, routing, and routine configuration and testing.
Analytics Platforms, Adoption & Product Performance
Product-manage the analytics and reporting platforms used by the data analytics team — ensuring the tooling is reliable, well-integrated, and fit-for-purpose, while analytics outputs and insights remain owned by the data analytics team.
Instrument platforms to measure usage, adoption, and value, and use those signals to refine roadmaps and features.
Define what “good adoption” means beyond usage — decision confidence, reduced rework, and behavior change.
User-Centered Solution Design
Ground solutions in user personas, journeys, and end-to-end process understanding, balancing usability, feasibility, business value, and enterprise constraints.
Challenge low-value features and over-customization; advocate scalable, standard-driven design and consistent interaction patterns across S2P tools and AI-enabled capabilities.
Anticipate adoption risks and continuously improve solutions based on user behavior and usage signals.
Stakeholder Engagement, Enablement & Change
Engage stakeholders, build trust, and bring people along through change; translate needs into clear action plans and resolve issues through influence and partnership.
Own the platform enablement and support model — training, documentation, self-service, and a responsive support experience across regions.
Embed change management into the product journey and drive adoption through clear, simple, actionable communication.
Innovation & Agent-Embedded Ways of Working
Reimagine platform operations and enablement with agents embedded — platform support copilot, configuration and testing agents, integration-monitoring agents, and enablement copilot.
Sponsor rapid experiments, validate impact, and turn the best into reusable building blocks for broader adoption across Source-to-Pay.
Team Leadership & Enterprise Partnership
Lead, coach, and develop a Hyderabad-based team; build depth, ownership, and succession, and coach the team for a product-led, agent-embedded operating model.
Partner across DTAI pillars, IT, Enterprise Architecture, Security, Compliance, and functional Global Procurement teams, and represent the platform agenda in program reviews and executive readouts.
Serve as the primary escalation point for platform stability, integration, and adoption risks, translating complex dynamics into clear decisions and tradeoffs for senior stakeholders.
▍ Leadership Expectations
This leader is expected to embody Micron’s core values and set the tone for the team:
People
Care for each other — build an inclusive, high-trust team; develop talent, grow capability, and plan succession within the team.
Innovation
Shape the future — run platforms as products and champion agent-embedded ways of working; experiment, learn fast, and scale what works.
Tenacity
Nothing shakes our resolve — own platform stability, integration, and adoption outcomes end-to-end through complex, cross-system challenges.
Collaboration
Aligned to win — break silos across DTAI, IT, Enterprise Architecture, Security, and the business; win as one team across time zones.
Customer Focus
Partner and win together — treat procurement stakeholders and end-users as customers; design for their journeys and deliver adopted, high-value platforms.
Speed
Act with purpose and set the pace — make timely, well-reasoned decisions and move prioritized platform work from pilot to scale without losing rigor.
▍ Leadership Competencies
Product & value judgment: Frame problems into value-driven strategy, prioritize outcomes over outputs, and make build-versus-buy-versus-partner calls with clarity.
User-centered & adoption mindset: Design for real user journeys and adoption, not just delivery, and define value beyond usage.
Talent & coaching: Develop, coach, and grow a multi-region team; build bench strength and succession within the function.
Cross-cultural leadership: Work effectively across U.S. and Asia cultures and time zones, partnering with globally distributed stakeholders and peers.
Influence & partnership: Lead through influence across IT, Enterprise Architecture, Security, and business stakeholders without direct authority.
Executive communication: Translate complex platform, integration, and product topics into crisp, decision-ready narratives for senior leaders.
Change leadership: Drive adoption of new platforms and agent-embedded ways of working through enablement and change management.
Outcome ownership: Set direction, prioritize ruthlessly, and hold the function accountable for measurable stability, adoption, and value.
▍ Minimum Requirements
Education: Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, Supply Chain, Business, or a related field.
Experience — depth: 13+ years in enterprise platform, digital product, or Source-to-Pay application management, including 5+ years leading platform or digital product delivery and operations and 3+ years leading teams.
Experience — scale: At least 5 years in a large, multi-region enterprise (5,000+ employees), including environments running on SAP (ECC and/or S/4HANA).
Experience — domain: Deep, hands-on ownership of a Source-to-Pay platform landscape (several of sourcing, contract lifecycle management, procure-to-pay, supplier and catalog enablement, and procurement analytics platforms), with close working knowledge of how these integrate with an SAP S/4HANA and Ariba ERP core.
Product management: Proven end-to-end product ownership — vision, roadmap, prioritization, and value realization — with a track record of driving outcomes over outputs.
Supplier / third-party product management: Managing supplier-supported products, including escalation, SLAs, performance reviews, licensing, renewals, and end-of-life transitions.
Analytics & adoption: Working knowledge of analytics and business intelligence (Power BI or Tableau) and of instrumenting products to measure adoption and value.
Integration: Proven experience integrating SaaS platforms with an ERP core — APIs, middleware, connectors, and cross-system data and controls.
AI / agentic ways of working: Experience defining requirements for, or embedding, AI agents into platform operations, support, configuration, testing, or enablement.
Cross-functional leadership: Proven ability to lead through influence across IT, Enterprise Architecture, Security, and business stakeholders without direct authority on enterprise-scale, multi-region initiatives.
Ways of working: Able to collaborate across U.S. and Asia time zones, including regular overlap with U.S.-based stakeholders and partners.
▍ Preferred Requirements
Product management certification (Pragmatic Institute, SAFe Product Owner / Product Manager, or equivalent).
Hands-on experience with Source-to-Pay or procurement platforms (SAP Ariba, Coupa, Ivalua, GEP, Icertis, or Ironclad) and procurement analytics platforms.
Experience reimagining platform operations and enablement with AI or agents embedded.
Service management (ITIL) and Agile or DevOps ways of working for enterprise applications.
Depth in Source-to-Pay and Procure-to-Pay processes and the broader procurement platform landscape.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
