PLEASE NOTE THAT WE ARE UNABLE TO SPONSOR OR TAKE OVER SPONSORSHIP OF AN EMPLOYMENT VISA FOR THIS OPPORTUNITY AT THIS TIME.
What You’ll Do
Office Services and Administrative Operations
Manage daily administrative operations and office services for the Wisconsin and Minnesota offices in partnership with office leadership
Establish operational goals, monitor performance, and implement improvements to enhance efficiency and service delivery
Optimize office processes through the effective use of technology, equipment, resources, and standardized workflows
Maintain consistent practices for correspondence, document management, records retention, retrieval, transfer, and disposal
Develop and monitor office-services budgets, identify cost-saving opportunities, and manage vendor relationships in accordance with company guidelines
Develop and maintain office policies and procedures aligned with corporate and regulatory requirements
Provide technical and procedural guidance to administrative staff and coordinate office-related onboarding and training for new employees
Monitor quality and service standards across administrative and office-support functions
Coordinate office events, internal meetings, client visits, and other office activities
Support the Business Development Manager and operational leadership in advancing business development priorities across the Chicago Parent Organization
Coordinate capture planning for priority and strategic pursuits, including client intelligence, pursuit strategies, value propositions, win themes, teaming information, and action items
Coordinate capture meetings, schedules, materials, decisions, and follow-up activities using company-approved tools and processes
Collaborate with sales leads, capture managers, technical staff, and operational leadership to maintain accurate and organized pursuit and sales information
Coordinate the transition of capture strategies, key messages, and win themes to proposal and marketing teams for proposals, presentations, and other pursuit materials
Maintain accurate sales opportunities and business development records in company-designated tracking systems
Prepare business development and sales reports and conduct client, market, opportunity, capital improvement program, and industry research
Support client meetings, conferences, professional associations, award submissions, presentations, and other business development and marketing activities
Maintain business development calendars, contact information, meeting notes, action items, and follow-up records
Coordinate logistical support for client visits, lunch-and-learns, meet-and-greets, and other relationship-building activities
Perform other duties as assigned
Business Development and Sales Support
What You Need to Succeed
Minimum qualifications
7+ years of progressively responsible experience in office administration, office services, business operations, marketing, business development support, or a related field
Associate degree in business administration, office administration, marketing, communications, or a related field, or an equivalent combination of education and relevant experience; bachelor’s degree preferred
Effective organizational and time-management skills with the ability to manage multiple priorities in a deadline-driven environment
Excellent communication, interpersonal, and customer-service skills with the ability to collaborate effectively across teams and leadership levels
Strong attention to detail, initiative, sound judgment, and follow-through
Skilled in organizing complex information, coordinating meetings and projects, and documenting decisions and action items
Ability to research and synthesize client, market, opportunity, competitor, and industry information
Adept at identifying and implementing operational improvements that support office effectiveness and business growth
Professional judgment and discretion when handling confidential information
Proficiency with Microsoft Office applications and ability to learn company systems and tools
Preferred qualifications
Capable of supporting business development, sales, capture planning, proposals, client engagement, or marketing, preferably within the AEC, consulting, professional services, or public infrastructure industries
Supervisory or team leadership experience
Experience with sales-tracking, business-intelligence, or enterprise-reporting systems
Compensation
The approximate compensation range for this position $97,000 - $100,000 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
Why Choose Us
Medical, dental, vision insurance
401k Retirement Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Life, AD&D, short-term, and long-term disability
Professional and personal development
Generous paid time off
Commuter and wellness benefits
Tuition reimbursement
THIS POSTING IS FOR A CURRENT VACANCY AND MICHAEL BAKER INTENDS TO FILL THIS POSITION BY JANUARY 28, 2027.
