This role combines product strategy, deep customer relationships, and the resourcefulness to get things built. You’ll test ideas with customers early, turn feedback into concrete next steps, and stay accountable for the outcome. As an early member of this team, you’ll also help define how Method partners with its largest customers to build new products and grow.
WHAT YOU'LL DO
Own the strategic product relationship with Method's largest accounts, working with these customers to identify, then build, new initiatives and revenue opportunities.
Collaborate directly with our customers’ CPOs and product leaders, building relationships where you are their first call for anything net-new involving Method.
Orchestrate the full account team, pulling in Sales, Customer Success, Implementation, and Engineering at the right moments to bring these initiatives to life.
Proactively put new ideas in front of customers early, learn from their response, and iterate quickly.
Help define the playbook for how Method runs forward-deployed coverage as the model expands to more accounts.
Work cross functionally to guide strategy on maximizing value from existing customer integrations
WHO YOU ARE
You have a consulting, client services, customer success, solutions, or account management background, and you are at your best in front of senior customers.
You have product instincts, either as a PM or through a track record of shaping what gets built from the customer side.
You are technically fluent enough to talk APIs, data flows, and performance tradeoffs with engineers and product leaders.
You stay with hard problems and do not need a perfect plan to get started.
You default to action: when you have an idea, you test it with the customer instead of talking yourself out of it.
You have taste, and you care about doing the work the right way.
You can operate both reactively (customer has an idea you run with) and proactively (you chase customers to explore your new idea)
You already use AI tools to move faster in your day-to-day work.
EXTRA AWESOME
Experience at a fintech, lending, payments, or financial data company (e.g., Plaid, Stripe, Cash App, SoFi).
Background at a top consulting firm before moving into an operator role (CS, bizops, solutions, or product for example)
Exposure to lending, underwriting, or credit data.
The annual US base salary range for this role is: $180,000-$220,000.
BENEFITS AVAILABLE TO FULL TIME EMPLOYEES
Medical, Dental, Vision; basic medical plans 100% covered
Flexible PTO
$30/day Lunch allowance when working from the office
12 weeks parental leave
Commuter benefits; employer-sponsored
Phone/internet stipend
WFH stipend
Student loan repayment contribution
Lifestyle Spending stipend
Learning & Development stipend
Hybrid-office stocked with snacks
Quarterly team off-sites
IN-OFFICE POLICY
For most roles are Method, we expect a regular in-person presence at one of our hubs in NYC, Austin, SF or DC. We have embedded flexibility to work remotely for a week here and there, but the general expectation is a minimum 2-3 days/week in office on average. What does not work is full-time remote.
ACCOMMODATIONS
Method provides reasonable accommodations to applicants with disabilities. If you need assistance with your application due to a disability, please contact us at talent@methodfi.com to request an accommodation.
