Account Supervisors (AS) are mid-level professionals and first-level account managers who function as the day-to-day leads on multiple client accounts. As an AS you’ll be a hands-on team member actively engaged in day-to-day work activities as well as a team lead responsible for managing program execution including client service and quality control. You’ll be responsible for having a thorough understanding of clients’ businesses and be able to share this knowledge with account team members. You’ll join Method’s Leadership Team, which collaborates with HR, Finance and Operations on internal agency initiatives.
Responsibilities
Agency Leadership
Participate in Leadership Team, providing input on decision-making issues affecting the agency – new business, best practices, client service, and performance management
Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
Act as a mentor for designated direct reports, ensuring quarterly 360 reviews are performed and career development goals are set for all career coachees/direct reports
Account Leadership
Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
Execute and demonstrate Method’s Concierge Service Delivery Approach to your clients and teams
Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
Guide teams to collaborate and produce high quality work effectively
Develop strong written content and newsworthy pitches that align with clients' business objectives and coach teams to do the same
Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech and trade media; lead and coach teams to do the same
Business Development
Build personal/ professional network in order to enhance the Method brand and grow our existing client and new client services portfolio
Participate in new business pitches ensuring presentations are well researched, prepared and polished
Support organic growth by expanding scope of work with clients
Agency Leadership
Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
Participate in account staffing and evaluating team structures to maximize account quality and profitability
What We’re Looking For
Typically 4 - 8 years’ experience (or equivalent expertise and education) in public relations, communications, marketing and/or related fields, including research, advertising, management consulting, media and publishing
Ability to build, conceptualize and execute integrated communications programs that align with client/company business goals and objectives
Established relationships with media, including journalists, analysts and other influencers
Adaptable management style – able to coach, mentor and facilitate training for others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
Strong editing and writing capabilities
Ability to maintain organization and accuracy with deliverables and competing deadlines
What’s it like to work here?
Relationships are paramount to life at Method, and we invest heavily in building and maintaining relationships with clients, journalists and each other. We work hard to deliver incredible results for our clients. We encourage new ideas, and we always celebrate wins together – both for clients and our teams.
Method is made up of an award-winning team. Not only does the agency win awards, our people are consistently recognized for their excellence. We believe that begins with the recognition they get internally. Our leadership invests significant resources into employee mental health, wellbeing, education and development — and we praise outstanding performance regularly.
What’s in it for YOU?
Flexible, hybrid work
Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
Telecom stipend
Employer paid Medical, Dental, and Vision Insurance
Employer paid Health Savings Account (HSA)
401K Plan with Employer Match up to 4%
Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
Paid Family Leave
$500 annual wellness stipend after 6 months of employment
$1500 professional development stipend after 2 years of employment
4 weeks of paid sabbatical after 5 years of employment
Leadership development and virtual training opportunities
About the Company
Founded in 2010, Method Communications is an award-winning technology marketing and public relations agency built for challenger brands and today’s most innovative companies. Our group is united through our core values – relationships, resourcefulness and results. We support each other to do exceptional work for our clients while also focusing on the health and wellbeing of our families, our communities and ourselves.
We recognize our talented and diverse workforce as a key competitive advantage. Method encourages and actively supports diversity, equity, and inclusion through its policies and business practices, which include recruitment and hiring, compensation and benefits, career development and advancement, training, pro bono work, community programs, and affinity groups.
Join a Quartz Best Companies For Remote Workers, PRWeek Best Places to work, and PRovoke Small Agency to Work For!
To Apply
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. If you need reasonable accommodation at any point in the application or interview process, please let us know.
To apply, please submit a resume.
Method is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national or ethnic origin, mental or physical ability, genetic information, protected veteran status, or any other characteristic protected by law.
Only engage with a representative at Method Communications if their email address ends with our domain, @methodcommunications.com. Method will never ask a candidate to purchase materials or share their financial information. If you have any questions, please reach out to join@methodcommunications.com.
Please read Method's Drug and Alcohol Testing Safety Policy.
