Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents
Jump into application code written in Haskell & TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc
Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended
Champion reliability practices through design document and code reviews
Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those
Advocate for longer-term improvements that non-product engineering teams can drive
Participate in the product team's on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents
The ideal candidate for the role
Has past Site Reliability Engineering or DevOps experience
Has measurable examples of influencing an organization towards greater reliability
Has significant experience with PostgreSQL
Has authored and operated Temporal workflows
Has experience with observability platforms like Grafana or Honeycomb
Has familiarity with OpenTelemetry
If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com.
Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
#LI-GC1
- Total Rewards
- The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees (any location)
$200,700—$250,900 USD
Canadian employees (any location)
$189,700—$237,100 CAD
