ABOUT THE ROLE
We're hiring a Recruiting Operations team member to help power our engineering hiring engine, deliver an exceptional candidate experience, and keep our recruiting processes running with speed, clarity, and precision.
You’ll work closely with technical recruiters, hiring managers, and interviewers to manage the logistics, systems, and candidate-facing interactions that make high-velocity hiring possible. This is a high-trust, high-tempo role that combines hands-on coordination, operational ownership, and continuous process improvement.
On any given day, you might be coordinating complex interview loops, welcoming candidates onsite, troubleshooting last-minute scheduling changes, or identifying opportunities to make our recruiting workflows more efficient.
This role is ideal for someone who thrives in fast-paced environments, enjoys wearing multiple hats, and isn’t afraid of the hands-on work that keeps a high-performing organization running smoothly. You’ll help ensure our recruiting process not only runs efficiently but delivers a thoughtful, high-quality experience for candidates and interviewers alike.
Our team works 6 days per week (5 days in-office in SF).
WHAT YOU’LL DO
OWN END-TO-END RECRUITING COORDINATION
Drive scheduling and coordination across phone screens, take-homes, onsites, debriefs, and offers.
Manage complex interview loops across multiple calendars, time zones, and stakeholders with speed and accuracy.
Maintain accurate candidate tracking, ATS hygiene, and recruiting documentation throughout the hiring process.
Proactively identify scheduling conflicts, bottlenecks, and operational issues before they escalate.
ELEVATE CANDIDATE EXPERIENCE
Serve as a welcoming, professional point of contact for candidates throughout the interview process.
Greet onsite candidates, guide them between interview sessions, and ensure they feel supported and cared for.
Deliver clear, thoughtful communication around interview logistics, expectations, and next steps.
Anticipate candidate needs and resolve real-time issues to maintain a seamless, high-quality experience.
PARTNER ACROSS RECRUITING & HIRING TEAMS
Collaborate closely with technical recruiters to support a portfolio of requisitions and keep hiring processes moving.
Work directly with hiring managers and interviewers to ensure alignment on interview logistics, scheduling, and candidate progress.
Communicate proactively through Slack, email, and internal systems to ensure nothing falls through the cracks.
Support post-onsite coordination, feedback collection, candidate dinners, and offer-related logistics.
IMPROVE & IMPLEMENT RECRUITING PROCESSES
Identify inefficiencies across scheduling, candidate communications, interview workflows, and recruiting operations.
Help design and implement process improvements that make hiring faster, more consistent, and scalable.
Maintain and standardize documentation, templates, interview plans, and operational workflows.
Support the rollout of new recruiting tools, automations, and candidate experience initiatives.
SUPPORT RECRUITING OPERATIONS & REPORTING
Track scheduling timelines, interviewer availability, and candidate progress to help maintain a healthy recruiting funnel.
Help monitor operational metrics and identify recurring bottlenecks or opportunities for improvement.
Ensure recruiting data and candidate records remain accurate and organized.
Assist with broader recruiting operations initiatives and administrative tasks as needed.
WHAT WE’RE LOOKING FOR
Prior experience in recruiting, coordination, administration, hospitality, sales, events, or startup operations.
Exceptional organizational skills and attention to detail; you consistently catch what others miss.
High ownership mentality with the ability to manage multiple priorities, move quickly, and follow through.
Strong written and verbal communication skills with a genuine passion for delivering exceptional candidate experiences.
Resourceful and solutions-oriented; you thrive in fast-paced environments and adapt quickly when priorities shift.
Process-oriented mindset; you naturally identify inefficiencies and look for ways to improve workflows.
Willingness to take on hands-on tasks, learn quickly, and do whatever is needed to keep operations running smoothly.
Bonus
Experience supporting engineering or technical recruiting.
Familiarity with ATS platforms, Notion, Slack, Google Calendar, or workflow automations.
Experience working in a fast-paced startup or high-growth environment.
Exposure to recruiting analytics, process improvement initiatives, or operational reporting.
Benefits
Bi-annual performance bonus structure
Generous equity grant vested over 4 years
Up to $15k Relocation bonus
$10K housing bonus (if you live within 0.5 miles of our office)
$1.5K monthly stipend for meals
Free Equinox membership
$200 monthly laundry reimbursement
$200 monthly personal wellness reimbursement
Health, Dental, Vision insurance
Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.
