About the role
We are seeking a Procurement Ops Specialist to support Mercor’s procurement operations, vendor onboarding, and employee purchasing experience. You will manage helpdesk requests and procurement intake, coordinate contract signatures and purchase orders, and partner with Accounts Payable to unblock aged invoices. You will also support user training & procurement systems testing.
What You'll Do
Purchasing operations. Validate pricing, legal entities, categories, and requisition lines; create and finalize purchase orders and change orders in the procurement platform.
Vendor onboarding. Follow up with vendors for missing information, review tax and banking documentation for completeness under company procedures, and maintain accurate vendor profiles.
Aged invoice resolution. Support Accounts Payable in unblocking aged invoices by following up with business requesters to obtain or resolve missing purchase orders and coordinating outstanding actions.
Contract signatures. Route contracts for signature in Ironclad, coordinate with internal stakeholders and vendors, and track signatures through completion.
Procurement helpdesk. Triage requests; assess urgency, route questions to the right owners, and track issues through resolution.
Intake and service levels. Monitor procurement intake and follow up with cross-functional stakeholders to meet established service-level agreements and keep requests moving.
Training and systems support. Train users on procurement workflows and supporting tools
What we’re looking for
5+ years of hands-on experience in procurement operations or procure-to-pay support, including requisitions, purchase orders, and change orders.
Experience supporting vendor onboarding, vendor data, contract coordination, and employee helpdesk requests.
Deep familiarity with procurement/P2P tooling (e.g. Ramp, Ironclad, Zip, or similar) and a bias toward automation over manual work.
Strong attention to detail when reviewing pricing, entities, categories, and purchasing records; discretion with sensitive vendor and banking information.
Working knowledge of AP and payment processes, so you can hand off cleanly to AP and troubleshoot upstream issues before they become AP's problem.
Clear communication and strong organization, with the ability to manage deadlines, coordinate cross-functional follow-ups, and train users.
Comfort working across procurement, ERP, contract management, and collaboration tools.
Experience working in fast-paced AI or hyper-growth technology environments
Can do attitude
Compensation
Base cash comp from $135K - $156k
Generous equity grant vested over 4 years
Up to $15k Relocation bonus
$10K housing bonus (if you live within 0.5 miles of our office)
$1.5K monthly stipend for meals
Free Equinox membership
$200 monthly laundry reimbursement
$200 monthly personal wellness reimbursement
Health, Dental, Vision insurance
401(k) with company match
Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.
