Mercalis
From Mercalis's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
The Program Supervisor RN is responsible for clinical administrative supervisory work in the coordination of program services, quality assurance and personnel services within the department. Work involves the identification and implementation of program policies and procedures as directed by standard operating and program specific procedures. Work is performed with latitude for independent judgment, and action is reviewed by the Program Manager and Program Director through conferences, reports, and observation of results obtained.
Responsible for performance management and leadership, including but not limited to, coaching, mentoring clinical subordinates (in-person and virtually), employee counseling, employee performance appraisals, conflict resolution, and schedule adherence
Liaison between Program Manager and Team; keeping team abreast on all aspects concerning the Program(s)
Plans daily schedule, assigns tasks and ensures daily goals are met
Submit daily and weekly reports to Program Manager(s) regarding productivity data of team and individual level
Provide organization and direction for daily clinical support according to scope of services provided in the statement of work
Evaluate and monitor Program(s) needs, identify unmet needs and provides recommendations for internal process improvement and workflow efficiency
Follow program guidelines and assists with the implementation of process improvements
Problem solves issues with autonomy and serves as first line of escalation to clinical staff regarding complex clinical situations to communicate to patient and health care providers
Assist with preparation of and participation in client audits
Communicates and coordinates with inter-departmental stakeholders to resolve program specific escalations, conflicts and/or questions
Routinely conducts quality assurance activities through reviews, meetings, reports, observation of results, according to standard operating procedures, program specific procedures, and regulatory compliance
Evaluate the quality and effectiveness of clinical services and to identify areas of opportunity for improvement
Oversee required training, licensure, and competencies of clinical staff
Identify and report pharmacovigilance information as required by client(s) (i.e., Adverse Events)
Participate in and conduct team meetings
Assists in hiring clinical staff
On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
Ensure all SOPs are followed with consistency
Other responsibilities, as assigned
Registered nurse and 4 years minimum of clinical experience; 3-5 years leadership experience
Extensive knowledge of various clinical diseases and therapeutic drug classes
Broad knowledge of clinical licensure rules, regulations, and compliance considerations
Impeccable communication skills
Initiative and strong work ethic critical
Confident in supervising a team professionally, consistently, and fairly
Able to lead within a fluid and dynamic environment
Skilled to change tasks and prioritize in a fast-paced environment consistently and constantly
Excellent problem-solving and decision-making skills required
Attention to detail
Strong organizational skills
Active RN license in your residence state
Physical Demands & Work Environment
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
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