Medpace
From Medpace's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization.
User account administration for network, e-mail, and other applications
Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
Research and resolve technical problems of equipment and software applications
Respond to tickets, telephone calls, e-mails, and requests for technical support
Document, track, and monitor problems to ensure timely resolutions
Testing of new technology and applications
Bachelor's degree in Information Systems, Information Technology or other IT related field
1+ years of experience in a Help Desk or IT Support type role
Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence
Collaborative Culture
Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
Leadership throughout Medpace is both accessible and approachable
Continuous Growth & Development
Office based environment with on-site mentors
Defined career paths with clear advancement opportunities
Industry renowned onboarding and training programs designed to accelerate professional development
Ongoing training and continuous learning opportunities throughout your career
An environment that encourages employees to influence change, contribute ideas, and grow quickly
Other Employee Benefits
Competitive compensation programs that recognize and reward performance
Comprehensive health, wellness, retirement, and PTO benefits
Office based culture with occasional WFH that provides flexibility for eligible positions after training
Company-sponsored social events and intramural sports
Cincinnati Headquarters Experience
A modern corporate campus designed to support collaboration and productivity
Multiple on-site dining options in the heart of Madison Square
Free on-site parking
Convenient access to on-site 24-7 fitness and wellness facilities
What to Expect Next
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
User account administration for network, e-mail, and other applications
Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
Research and resolve technical problems of equipment and software applications
Respond to tickets, telephone calls, e-mails, and requests for technical support
Document, track, and monitor problems to ensure timely resolutions
Testing of new technology and applications
Bachelor's degree in Information Systems, Information Technology or other IT related field
1+ years of experience in a Help Desk or IT Support type role
Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus
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