What You’ll Do
Client & Relationship Management
Serve as a main point of contact for assigned pharmaceutical clients, ensuring clear, consistent, and proactive communication.
Drive strong client engagement by providing consultative insights, identifying workflow improvements, and highlighting opportunities for program and revenue growth.
Prepare and deliver Quarterly Business Reviews that showcase results, trends, and strategic recommendations.
Program & Project Management
Manage day‑to‑day program operations, timelines, and deliverables for cross‑functional teams (Quality, Pharmacy Services, Legal, Finance, BI, Marketing, and more).
Track performance against service level agreements; identify gaps and lead corrective‑action planning.
Oversee the change request process and maintain project plans, tracking logs, and relevant documentation.
Validate reporting accuracy and interpret results to provide meaningful, actionable insights to clients.
Financial & Contract Oversight
Monitor program profitability and provide monthly variance commentary when needed.
Review, validate, and manage the accuracy of all client billing activities in partnership with Finance.
Support pricing and contract modification activities for new and existing client initiatives.
Internal Collaboration & Leadership
Foster a strong team environment and support effective communication across the Client Relationship organization.
Escalate risks or issues appropriately and ensure leadership visibility into program operations.
Contribute to a culture of continuous improvement by challenging the status quo and recommending innovative solutions.
What You Bring
Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience.
Critical Skills
4+ years of professional experience in healthcare, pharmaceuticals, client/account management, consulting, finance, or program management.
Experience managing client-facing programs or complex operational workflows.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Analytical mindset with the ability to interpret data, identify trends, and communicate insights clearly.
Advanced proficiency in Excel and PowerPoint; experience with Project a plus.
Education
Bachelor’s degree or equivalent experience.
Preferred Skills & Experience
CRM experience (Salesforce preferred).
Excellent written and verbal communication skills.
Ability to build relationships, influence without authority, and collaborate across cross-functional teams.
Highly organized with strong attention to detail and follow‑through.
Ability to travel up to 10%.
Why McKesson
Joining McKesson means making a meaningful impact on specialty patient care while working within a high‑performing, mission-driven culture. You’ll be part of a team that values collaboration, innovation, professional growth, and delivering excellence to our partners — every day.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$72,000 - $120,000
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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