Perform routine health checks and monitoring of PKI infrastructure components
Incident Management & Problem Resolutions
Respond to and resolve PKI-related incidents within defined SLA timeframes
Troubleshoot certificate validations failures trust chain issues, and enrollment problems
Investigate and resolve alerts from PKI monitoring systems
Coordinate with applications teams to resolve certificate-related service disruptions
Document incident root cases and implement preventive measures
On-call & Shift Operations (Shift allowance applies)
Participate in rotating on-call schedule to provide 24/7 support coverage
Work assigned shifts to ensure continues operational support
Respond to critical incidents during off-hours with appropriate urgency
Compliance & Documentation
Ensure PKI operations comply with internal policies, Certificate practices statements and industry standards
Maintain accurate operational documentation, runbooks and standard operation procedures
Support internal and external audit activities related to PKI operations
Track and report on Operational metrics and KPIs
Technical Skills
3 -5 years of hands-on experience with PKI technologies and certificate management
Strong understanding of X.509 Certificates certificate authorities and trust hierarchies
Proficiency with PKI platforms (Microsoft ADCS, DigiCert, GlobalSign..etc)
Experience with certificate enrollment protocols (SCEP,CMPv2, ACME)
Familiarity with HSMs and their operational management
Understanding of certificate revocation mechanisms (CRL, OCSP)
Basic scripting skills (PowerShell, Python or bash) for automation task
Experience with monitoring and logging tools (Splunk, Logic Monitor, Grafana)
Professional Experience
Demonstrated experience in IT Operations or security operations environments
Track record of working in shift-based or on-call rotations models
Experience with ITSM tools (ServiceNow, Remedy, Jira Service Management, etc)
Proven ability to handle multiple priorities and work under pressure
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€52,500 - €87,500
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
