What You'll Do
Lead all regional technical activities, including presales architecture, product demos, and deep dive technical evaluations
Architect and deploy solutions within complex on premise, air gapped, and private cloud environments, ensuring operational resilience for defense and national security customers
Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and contribute to the regional partner go to market plan
Translate complex technical details into value propositions for audiences ranging from executive C suite (General Officers) to frontline operational personnel
Act as a bridge between Japanese customers and our global product and engineering teams, representing local requirements to help build world class, mission ready software
Support technical engagements for key accounts to ensure customers are achieving their specific mission outcomes and workflow automation goals
What We're Looking For
Senior level technical experience, specifically within the cybersecurity sector or high growth SaaS/technology companies
Proven experience serving defense, national security, or critical infrastructure customers
Strong knowledge of closed cloud environments, on premise deployments, and the technical and operational concepts utilized within secure sectors
Independent, creative problem solver capable of negotiating technical win win scenarios; experience in global startups is preferred
Native Japanese language skills and strong English proficiency (reading/writing)
Ability to travel based on business needs to support partner events, tradeshows, and customer sites (up to 50%)
Nice to Have
Active security clearance, highly desired due to the nature of our mission critical customer base
Awareness of GenAI and its applications in secure collaboration
Bachelor's degree in a technical field or equivalent work experience
How Success Is Measured
Quota attainment: consistent achievement of enterprise ACV and ARR targets.
Pipeline generation: self-sourced pipeline as a percentage of total pipeline created.
Deal quality: average deal size, sales cycle length, and win rate across enterprise accounts.
Executive engagement: multi-threaded relationships and documented executive alignment in target accounts.
Cross-functional feedback: positive collaboration scores from Sales Engineering, Customer Success, and Product partners.
Why Mattermost
Mission-driven work: Your deals directly support the organizations and missions that depend on secure, reliable collaboration — from the tactical edge to the enterprise.
AI-forward environment: We actively adopt and build AI-enabled workflows — you’ll have access to cutting-edge tooling to accelerate your productivity.
Open source at the core: Be part of a vibrant community shaping the future of secure collaboration.
High-growth opportunity: Strong momentum in the defense and enterprise markets, with meaningful equity upside as we scale toward our revenue goals.
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
