Perform hands-on troubleshooting and support of IT/OT hardware.
Interface with your peers and support/coach them on technical support needs.
Collaborate with your peers and peer support teams live and via ticketing.
Incident/Operations Support
Collaborate with IT/OT engineering teams to support systems and ensure the reliable integration of OT and IT networks.
Respond to incidents and service requests, triage and resolve issues, escalate when needed, and maintain detailed ticket documentation.
Participate in knowledge base upkeep, change management, and on-call rotation.
Contribute to root cause analysis and support incident response for system failures.
QUALIFICATIONS
Bachelor’s degree in Computer Science, Information Technology, Electrical/Computer Engineering, or related field; equivalent military, apprenticeship, or industry experience considered.
Minimum of 4 years of experience with a combination of IT and OT engineering and project execution.
Strong project support and leadership skills, with a proven ability to lead cross-functional teams.
Demonstrated experience in IT troubleshooting and support, including
Windows workstations/servers (Linux is a bonus)
Networking (TCP-IP, DHCP, DNS, Firewalls)
Backup/Restore Data
Virtualization and Cloud technologies exposure/experience preferred
Experience working with industrial or manufacturing technologies such as:
SCADA/MES
Sensors, Gateways
MQTT, OPC
HP
#LI-HS1
Materion Corporation and its subsidiaries (the “Company”) is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.
Materion’s Veteran Employee Resource group supports veterans and promotes the benefits of hiring veterans in the workplace. We honor all those who have served and are a military friendly company. Veterans are encouraged to apply and military experience and skills are transferrable to Materion careers.
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