Responsibilities
Prospect, qualify, and educate inbound and outbound leads across the Japan market
Generate meetings and pipeline through disciplined multi-channel outreach in Japanese, tailored to local buyer behavior and business norms
Research accounts, personas, and industries aligned to MasterControl's target customers in Japan
Engage with curiosity to uncover operational and business process challenges facing Japanese organizations
Clearly communicate MasterControl's value to diverse audiences, in both Japanese and English as needed
Partner with Account Executives on territory and prospecting strategies for the Japan region
Qualify opportunities and provide clear, documented handoffs in English to Regional Account Executives and internal stakeholders
Maintain accurate activity, discovery, and pipeline data in Salesforce
Consistently meet or exceed activity and opportunity creation goals
Share insights and best practices — including Japan market and cultural nuance — to elevate team performance
Build product, industry, and competitive knowledge in regulated markets
Operate with urgency, accountability, and strong attention to detail, while working independently as part of a distributed, global team
Must-Have Skills
Business-level fluency in Japanese, required to prospect, qualify, and hold consultative conversations with Japanese business audiences
Professional proficiency in English, required — all interviews, manager 1:1s, team meetings, and internal systems (Salesforce, Salesloft, Slack, etc.) are conducted in English
Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
Strong written and verbal communication skills in both Japanese and English
Solid time management, prioritization, and execution skills, including the ability to manage your own schedule as a remote employee
Professional resilience when handling objections and complex discussions
Self-motivated, goal-driven mindset with a focus on continuous improvement
Ability to work independently while collaborating closely with a manager and teammates based outside Japan
Attention to detail with a strong commitment to CRM accuracy
Comfort engaging both business and technical stakeholders
Preferred Skills
Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred), ideally selling into the Japan market
Familiarity with Salesforce, Salesloft, and LinkedIn Sales Navigator
Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
Exposure to supporting Account Executives in SMB and/or Mid-Market sales
History of achieving activity or pipeline goals
Comfort working in structured, metrics-driven environments
Experience working remotely or on a distributed team spanning multiple time zones
Bachelor's degree or equivalent experience
Work Location, Hours & Travel
This is a fully remote position based in Japan; candidates must reside in and be legally authorized to work in Japan without company sponsorship
Core hours follow standard Japan business hours to align with the Japan sales and marketing teams and local customer availability
Some meetings and coaching sessions will fall outside core hours to overlap with the reporting manager and broader team, who are based at MasterControl's headquarters in Salt Lake City, Utah, USA
Some travel is required for annual company events, such as sales kickoff or MasterControl's user conference
Physical Demands and Working Conditions
Ability to work at a computer and desk for extended periods
Extended hours on the phone may be required
The Sales Development Representative role at MasterControl offers an exciting opportunity for a driven, goal-oriented, bilingual professional to excel in a fast-paced, collaborative, global environment. By joining our team, you will contribute to our ongoing success by driving lead generation, nurturing prospects, and fostering valuable relationships with potential customers across the Japan market. If you possess the language skills, sales experience, and passion for connecting with people, we encourage you to apply and become an integral part of our world-class Sales Operations group.
Why Work Here?
#WhyWorkAnywhereElse?
MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.
We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?
MasterControl could be your next (and last) career move!
Here are some of the benefits MasterControl employees enjoy
Competitive compensation
Schedule flexibility
Company parties and employee recognition programs
Wellness programs
Much, much more!
