Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Decision Management Platform team have an exciting opportunity to hire a Lead Technical Program Manager with Scrum Master experience to drive our platform strategy forward.
Would you like to build industry leading solutions for fighting payments fraud?
Are you passionate about customer experience journeys, low latency (the speed it takes to authorize a payment card), high volume (think Google searches and then some), and highly available (5 9s) software solutions?
Would you like to be a part of an organization that is driving a world beyond cash?
Show the full description
Role
Responsible for planning, monitoring, executing and implementing the programs release strategy
Assist in developing long-range plans and strategies to achieve business growth
Provide technical and advisory support for staff to ensure the implementation of applications/infrastructure
Ensure a successful delivery, which will include: Planning release lifecycle, Version control management, Build and Development control management, Change management, Risk Management
Provide leadership and oversight on multiple projects of a complex nature
Provide timely, efficient communication on documented progress to stakeholders
Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
Responsible for overall relationship and deliverables across all projects
Assists in leading complex initiatives of strategic importance (e.g. cross functional/cross geographies)
All About You
Advanced knowledge of project management or software releases
What they ask for vs. your profile
Must have
Agile
Leadership
Change management
Confluence
Contract negotiation
Customer experience
Excel
Jira
Microservices
Presentation skills
Experience in a scrum master role.
Familiarity with software development, technical terms and general concepts (especially experience with UX, API's & Microservices )
Strong business acumen, with knowledge of MasterCard or the payments industry preferred
Advanced listening, oral, written, and presentation skills
Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationship
Demonstrate a high level of initiative and accountability
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Experience with Confluence, Rally or JIRA, Microsoft Project & Excel
Problem-solving and conflict-resolution ability
Outstanding organizational skills
Degree in Computer Science, Business or similar field
SAFe 4/5 certification is a plus
Actively explores and adopts AI capabilities to reduce manual reporting effort, improve efficiency, and enhance data-driven decision-making.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/06/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.


