Mastercard
From Mastercard's careers page
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead AI Ops Engineer
AI Ops
Mastercard's Operational Intelligence team is building the next generation of data products and AI solutions that help customers access and use operational insights in new ways. As AI agents move from POC to production, their behavior keeps changing in real time: the context they retrieve, the skills they select, how they resolve exceptions. These agents are never really “finished.” They keep learning from production outcomes, so their reliability, safety, and trustworthiness need to be actively operated, not just monitored. That is the job of AI Ops: making sure each agent’s reasoning stays correct, its context stays current, and its behavior stays governed as it learns.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.