Site: Massachusetts Eye and Ear Infirmary
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- Job Summary
- POSITION SUMMARY:
Under the direct supervision of the Practice Manager and Service Director, performs duties of technical assistance/administrative support. Duties include patient testing, contact lens insertion and removal training; as well as assisting with various administrative duties within the Optometry Department.
ESSENTIAL FUNCTIONS
- Performs contact lens instruction, including insertion and removal training on patients
- Performs Administrative functions, covering front desk, checking in patients, etc.
- Sets up and cleans examination and test rooms according to infection control standards
- Insures that equipment is working properly and notifies appropriate personnel when a problem is identified
- Performs auto-refraction and topography testing
- Maintains adequate supplies of medical/ophthalmic supplies in exam rooms
- Demonstrates the knowledge and skills necessary to provide services appropriate to the age of the patients served in the service
- Sterilization of soft and hard contact lenses in accordance with the infection control standards
- Complies with all state, federal and local regulations and laws governing the performance of this
- position within this department.
- Adheres to all policies and procedures, including confidentiality of patient and employee information, and attends annual in-service education.
- Maintain patient confidentiality at all times, by phone, in discussion and by electronic distribution of information.
- Perform other projects as assigned by Manager or physicians.
- Adheres to MEE Standards of Behavior.
- Demonstrates competency with documentation in EPIC system (EHR
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Qualifications
Education
High School Diploma or Equivalent required
- Can this role accept experience in lieu of a degree?
- No
Licenses and Credentials
Experience
Optometry/Ophthalmology Experience 1-2 years preferred
- Knowledge, Skills and Abilities
- Proficiency in performing various eye-related tests and using diagnostic equipment.
- Familiarity with electronic health records (EHR) systems is desirable.
- Excellent verbal and written communication skills to interact effectively with patients and colleagues.
- Strong customer service skills to provide a welcoming and compassionate environment for patients.
- Keen attention to detail when recording patient information, performing tests, and assisting with procedures.
- Willingness to work collaboratively in a team-based healthcare setting.
Additional Job Details (if applicable)
