Site: Martha's Vineyard Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Housing Coordinator works with current, prospective, and newly hired employees, as well as contingent workers, to understand their housing needs and challenges and assist them in securing appropriate housing. This role develops expertise in all aspects of the housing market and supports efforts to build a network of landlords, realtors, and other housing stakeholders to expand housing opportunities for MGB staff. The Housing Coordinator also monitors and reports on workforce housing needs to help inform MGB's overall housing strategy.
In addition, this position supports all aspects of MGB workforce housing operations, including occupancy, maintenance, and property management.
Does this position require Patient Care? No
Essential Functions
- Supports efforts to build and maintain strong relationships with housing providers, landlords, and community partners to support employee housing needs.
- Serves as a housing advocate and resource for employees by helping identify housing opportunities, communicating listings, and supporting placement on the island.
- Manages housing records, agreements, keys, property information, inventories, and leased property documentation in accordance with Hospital procedures and lease requirements.
- Uses housing databases and software to schedule arrivals and departures, track occupancy, maintain tenancy records, coordinate turnover cleanings, and generate usage, occupancy, and shortage reports.
- Coordinates tenant move-in materials, including housing agreements, guidelines, directions, inventory/condition reports, recycling information, and keys.
- Supports housing operations by entering maintenance work orders, coordinating repairs and lockouts with vendors, addressing routine tenant concerns, and escalating unusual situations as needed.
- Communicates regularly with Housing leadership regarding current and future occupants, housing needs, hoteling arrangements, and operational updates.
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Qualifications
Education
High School Diploma or Equivalent required
- Can this role accept experience in lieu of a degree?
- No
Licenses and Credentials
Experience
General office or administrative experience 2-3 years required and Experience within a healthcare or community service environment 1-2 years preferred
- Knowledge, Skills and Abilities
- Excellent verbal and written communication skills, including English proficiency in speaking, reading, writing, and typing.
- Strong organizational, time management, and attention-to-detail skills with the ability to meet deadlines.
- Excellent interpersonal skills with the ability to handle confidential matters with tact, professionalism, and diplomacy.
- Ability to work independently and collaboratively, using strong problem-solving skills and proficiency with Microsoft Office and related software.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
One Hospital Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
