Communicating effectively and efficiently internally and externally.
Coordinates discharge and after care services with guidance from the clinical team
Assists others and supports the team.
Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.
Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.
Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.
Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.
Perform ongoing evaluation for appropriateness for the facility’s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer
Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.
Qualifications
Education
Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
RN, PT, OT , SLP, RT or LCSW/LICSW required
Experience
Case management, utilization review, or discharge planning experience 2-3 years preferred
Knowledge, Skills and Abilities
Strong customer and interpersonal skills.
Knowledge of community service resources.
Proficient User in Microsoft Office Applications.
Strong commitment to clinical excellence.
Strong problem solving skills and team oriented behavior.
Strong patient/customer service skills.
Ability to verbally calm patients.
Additional Job Details (if applicable)
