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- Job Summary
- Summary:
- Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.
Does this position require Patient Care? No
Essential Functions
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Addresses issues of a more complex nature and support junior staff by answering day to day questions
- Process payments and maintain up-to-date billing records
- Reprocessing insurance denials and submitting all necessary documentation for payment
- Maintain accurate billing records and files
- Collaborate with other departments to resolve billing and payment issues
- May prepare monthly and quarterly billing reports for management review
This position will be on the AR follow up team. Experience working with insurance carrier Blue Cross Blue Shield is extremely preferred.
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Qualifications
Education
High School Diploma or Equivalent required
- Can this role accept experience in lieu of a degree?
- No
Licenses and Credentials
Experience
experience in billing, finance or collections 2-3 years required
- Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
