Marsh McLennan

Complaints Case Handler

Nottingham, United Kingdom · On-site
Salary not published
Posted 7 weeks ago

From Marsh McLennan's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

What they ask for vs. your profile

Must have

Auditing
Customer service
Case management
Critical thinking
Process improvement
Root cause analysis
Social media

Your match

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Hi [Name], I just applied for the Complaints Case Handler role at Marsh McLennan. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!

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Marsh McLennan

Complaints Case Handler

Nottingham, United Kingdom · On-site
Salary not published
Posted 7 weeks ago

From Marsh McLennan's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Become part of our team as a Complaints Case Handler, where you will investigate customer complaints, resolve issues with processes and communications, and provide recommendations for discretionary awards. This role suits candidates with experience in customer service or complaint resolution, strong analytical skills, and the ability to manage multiple priorities in a professional environment.

Skills: complaint resolution, case management, complaint handling, root cause analysis, customer service, social media management, ombudsman handling, pensions regulations, data auditing, written communication, verbal communication, team collaboration, training delivery, peer review, discretionary award decisioning, trustpilot management, auto enrolment regulations, escalation management, audit trail management, stakeholder engagement, process improvement

What they ask for vs. your profile

Must have

Auditing
Customer service
Case management
Critical thinking
Process improvement
Root cause analysis
Social media

What they ask for vs. your profile

Must have

Auditing
Customer service
Case management
Critical thinking
Process improvement
Root cause analysis
Social media

Your match

A free account lets you apply, save this job, see how well you match and check your resume against it.

Reach the hiring team

A short note to a recruiter or the hiring manager after you apply can get your application read sooner.

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

Already a member? Sign in

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

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Similar jobs

Complaints Case HandlerWortham Insurance & Risk ManagementNottingham, United Kingdom · HybridSalary not published7 weeks ago