Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
The Ritz Carlton, Hong Kong is currently hiring a Reservations Sales Agent.
Job Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Answer enquiries about property facilities or services and room accommodations
Ensure service standards are met and in compliance with hotel's brand values
Respond to guest requests and ensure fulfillment of their needs
Job Requirements
Diploma or Degree in Hospitality Management or related disciplines
Relevant experience in hotel industry is preferred
Passionate and service oriented
Good command of written and spoken Chinese and English
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.