Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
Assists with the development of project plans in accordance with renovation or new construction needs.
Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines.
Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
Ensures fire crew has complete understanding of all procedures, equipment and alarms.
Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
Conducts guest room and common area inspection to ensure guest satisfaction.
Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and orders or purchases new equipment, supplies, and furnishings.
Manages parts and equipment inventory.
Maintaining Property Standards
Ensures building and equipment licenses and certifications are current.
Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).
Ensuring Exceptional Customer Service
Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Establishes guidelines so employees understand expectations and parameters.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
Strives to improve service performance.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.