Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and order or purchase new equipment, supplies, and furnishings.
Supervises the day to day operations of Engineering and related departments.
Maintaining Property Standards
Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
Maintains accurate logs and records as required.
Operates generators and fire pumps as necessary.
Provides emergency response services 24/7.
Repairs equipment (e.g., refrigeration, laundry) as necessary.
Ensures all employees have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Sets a positive example for guest relations.
Conducting Human Resources Activities
Helps train employees in safety procedures.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Communicates performance expectations in accordance with job descriptions for each position.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Participates in the employee performance appraisal process, providing feedback as needed.
Uses all available on the job training tools for employees.
Solicits employee feedback.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.