CORE OBJECTIVES
Support the primary security team by providing additional coverage and assistance as needed to maintain comprehensive security operations.
Demonstrate professionalism and vigilance in all security duties to deter potential security threats and incidents.
Respond appropriately to security situations according to established protocols and procedures.
Maintain thorough documentation of all security activities and incidents encountered during shifts.
Uphold all security policies, post orders, and emergency response procedures.
Develop and maintain knowledge of site-specific security requirements and protocols.
Contribute to a positive security presence that balances safety with customer service.
KEY RESPONSIBILITIES
Security Operations Support
Conduct security patrols of assigned areas to maintain visibility and deter unauthorized activities.
Monitor access points and enforce visitor management protocols as directed.
Respond to security incidents according to established procedures and escalation protocols.
Assist with crowd management and traffic control during special events or emergency situations.
Observation & Reporting
Maintain vigilant observation for suspicious activities, safety hazards, or security concerns.
Document all security activities, incidents, and observations in daily logs and reports.
Communicate security information clearly to supervisors and team members.
Provide detailed shift handover information to ensure continuity of security operations.
Emergency Response
Respond to emergency situations according to established protocols and procedures.
Assist with evacuations, shelter-in-place, or other emergency response activities as directed.
Provide basic first aid or CPR if properly trained and authorized to do so.
Support coordination with external emergency responders when required.
Professional Conduct
Maintain a professional appearance and demeanor at all times while on duty.
Interact with employees, visitors, and the public in a courteous and respectful manner.
Follow all company policies, security procedures, and post orders.
Participate in security training and professional development activities as required.
QUALIFICATIONS & EXPERIENCE
Security Background
Previous security experience preferred but not required
Military, law enforcement, or public safety background beneficial
Experience in customer service or public-facing roles
Understanding of basic security principles and practices
Credentials & Education
High school diploma or equivalent
Active BSIS Guard Card
Valid driver's license with clean driving record
CPR and First Aid certification preferred
Skills & Abilities
Strong observation skills and attention to detail
Effective verbal and written communication abilities
Basic computer skills for report writing and communications
Ability to stand/walk for extended periods and perform security duties in various weather conditions
Personal Attributes
Reliable attendance and punctuality
Ability to work flexible schedules including nights, weekends, and holidays
Physical capability to respond to security situations
Professional demeanor and appearance
ATTRIBUTES
Security Mindset
Maintains vigilant awareness of surroundings
Demonstrates good judgment in security situations
Follows security protocols consistently
Remains calm and composed during incidents
Professional Presence
Projects confidence and authority appropriate to the role
Communicates clearly and professionally
Maintains appropriate demeanor in all interactions
Represents the security function positively
Guiding Principles
Safety-focused with strong situational awareness
Works effectively both independently and as part of a team
Demonstrates reliability and accountability
Maintains confidentiality regarding security matters
Pay and Benefits
$24.50/hourly
Insurance: medical, vision and dental
Pet insurance
Paid training
Competitive compensation
401(k)
Career advancement opportunities
Continuous learning opportunities through LMS
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