Unlike many insurer claims roles, you'll retain ownership of your claims, regardless of value, supported by clear authority frameworks and a highly collaborative leadership team.
What You'll Be Handling
This is a highly varied role offering exposure across multiple specialist products and sectors, including:
Professional Indemnity
Liability & Construction
Cyber
Management Liability
Medical Malpractice
Product Liability
Directors' & Officers' Liability
Fidelity & Commercial Crime
Employment-related claims
Complex litigation and regulatory investigations
Our clients range from technology businesses and life sciences organisations through to architects, engineers, surveyors, contractors, trades businesses and other specialist professional firms.
What You'll Be Doing
Managing a portfolio of complex commercial claims from notification through to settlement.
Reviewing policy coverage and providing technical guidance.
Developing and driving claims strategy.
Instructing and managing external solicitors, counsel and technical experts.
Building strong relationships with brokers, clients and internal stakeholders.
Managing litigated claims and overseeing legal spend.
Negotiating settlements within authority levels.
Supporting continuous improvement initiatives across the wider claims function.
Maintaining the highest standards of customer service and technical excellence.
What We're Looking For
We're open to speaking with talented professionals from either an insurance or legal background.
Insurance Professionals
You'll ideally have experience handling complex commercial claims within areas such as:
Professional Indemnity
Liability
Financial Lines
Cyber
Construction
Management Liability
Legal Professionals
You may be a
Solicitor
Legal Executive
Paralegal
Fee Earner
with experience in
Professional Negligence
Insurance Litigation
Construction
Liability
Commercial Disputes
and be looking to move away from private practice into a strategic, client-facing insurance role.
You'll Succeed Here If You Have
Strong commercial insurance or legal claims experience.
Excellent communication and stakeholder management skills.
A proactive and analytical approach to problem solving.
The ability to manage multiple priorities in a fast-paced environment.
A genuine interest in complex claims and specialist insurance products.
ACII qualifications (or an ambition to study towards them, fully supported by Markel).
Why Join Markel?
Handle Truly Complex Work
You'll work on interesting, technical and often high-profile claims where no two days are the same.
Real Ownership
You'll retain responsibility for your claims throughout their lifecycle, developing strategies and influencing outcomes.
Invest in Your Development
We fully support professional qualifications, including ACII, alongside extensive internal and external training opportunities.
Join an Award-Winning Team
Our Claims function is recognised across the industry for delivering outstanding service and technical excellence.
Enjoy a Collaborative Culture
We're proud of our supportive, people-first environment where knowledge sharing, teamwork and professional growth are genuinely encouraged.
What We Offer
Great starting salary + 17% Annual Bonus
25 Days Holiday plus Bank Holidays
Option to Buy and Sell Annual Leave
Private Medical Insurance
Dental Cover
Generous Pension Scheme
Life Assurance
Income Protection
Travel Insurance
Season Ticket Loan
Comprehensive Learning & Development Support
Fully Funded Professional Qualifications
Working Pattern
Leeds office-based
4 days per week in the office
1 day working from home
Monday to Friday, 9am-5pm
We're looking for individuals who value collaboration, learning and team culture, and who are comfortable working primarily from the office alongside their colleagues.
Ready to Apply?
If you're looking for a role where you'll handle challenging and rewarding claims, develop your technical expertise and build a long-term career within a market-leading insurer, we'd love to hear from you.
Apply now and discover what a career with Markel could look like.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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