Build custom solutions (code, test, configure) based on business requirements and JD Edwards standards using development tools
Understand, define, and document system goals and technical system requirements
Address system irregularities and troubleshoot issues
Provide functional and technical design activities
Develop and support interfaces between EnterpriseOne and other applications
Work with functional users and user groups to gather, refine, and document system requirements to enhance JDE EnterpriseOne
Review system artifacts (code, design documents, test cases, configurations)
Develop and maintain applications, reports, Orchestrations and UDO objects
Aid in developing company-wide standards and processes to support development and support operational and functional activities
Create and execute unit testing, integration testing, implementation, and post review application rollout
Lead and coordinate user acceptance testing
Provide application support and interface support for all JD Edwards applications
Incident Management
Manage and prioritize incident tickets, ensuring prompt resolution and minimal impact on business operations
Coordinate with other IT teams and departments to ensure effective incident management and communication
Provide advanced technical support for complex application issues and escalate unresolved issues to proper teams
Analyze application logs and performance metrics to find and resolve issues promptly
Documentation and Reporting
Write technical specifications based on functional design specifications
Develop and maintain comprehensive documentation for application support processes, troubleshooting guides, and knowledge bases
Prepare and present reports on application performance, incidents, and support activities to management
User Support and Training
Provide expert guidance and support to end-users, including troubleshooting and resolving complex user issues
Develop and deliver training materials and sessions to enhance user knowledge and application proficiency
Job Requirements
Education
Bachelor’s degree in computer science, Information Technology, or equivalent experience
Experience
3+ years’ experience supporting JD Edwards EnterpriseOne applications
Experience supporting or troubleshooting integrations between JDE and third-party or enterprise platforms is a plus
Previous experience working for a construction company and/or with a bilingual workforce is a plus
Demonstrated experience designing solutions for complex problems
Experience in JD Edwards EnterpriseOne application upgrades/migrations
Experience with business functions, master business functions and NER
Experience with Object Oriented Event Driven programming; C, C++, Java, Java Script
Experience with JD Edwards BSSV
Experience with EnterpriseOne tool set (FDA, RDA, OMW, etc.)
Experience with JD Edwards EnterpriseOne distributed architecture
Knowledge of ASU, ESU, and SP, and their impact to the development life cycle
Outstanding problem-solving and analysis, time management, and verbal/written communications
Experience with latest development tools like BI Publisher, groovy scripts, Watchlists, Orchestration, Café one, UX one, One View reporting, etc.
Preferred
Experience with Hubble/Insight reporting tool
Experience with HTML, servlets, and web application design
Strong business knowledge of JD Edwards EnterpriseOne Financial, Job Cost, and Purchasing
Skills
Understanding end-to-end ERP processes, cross-platform integrations, data flows, and downstream impacts across ERP modules, reporting, security, and business processes
Ability to prioritize and support configuration, testing, system updates, documentation, and training
Strong collaboration skills with the ability to work effectively across HR, Talent, IT, and business teams
Sound judgment, accountability, and ownership of commitments and outcomes
Strong programming fundamentals and analytical background
Logical problem solving and attention to detail
Proficiency with Microsoft Office products; specifically, Outlook, Word, and Excel
Strong ability to learn and follow established processes, playbooks, and standards before recommending changes, ensuring impacts are understood before streamlining or optimizing processes
Strong analytical and problem-solving skills focused on root cause analysis
Understanding of HR lifecycle and talent processes, with a focus on data accuracy and integrity
Project management experience
Working Conditions
Ability to work in a fast-paced, dynamic environment, adapting to changing priorities and deadlines as business needs require
Flexibility to occasionally adjust work hours to support projects, system activities, releases, or critical business needs
This is a hybrid position with occasional travel for team meetings, training, and company events
Ability to work effectively and collaboratively in an office or remote environment while remaining accessible, engaged, and responsive during established working hours
Hybrid/Remote Working Requirements
Maintain a private, professional workspace that supports focused work, confidential discussions, and effective virtual collaboration
Maintain a reliable high-speed internet connection, via wired LAN or dependable Wi-Fi, sufficient for virtual meetings and daily business activities
Maintain a professional presence during virtual meetings, including an appropriate workspace or virtual background when meeting with business users and stakeholders
Physical Requirements
Ability to maintain regular and reliable attendance consistent with the requirements of the position
Ability to communicate effectively in person and through virtual, telephone, and other business channels
Ability to use a computer for extended periods to perform system administration, analysis, reporting, documentation, and other job-related activities
Ability to occasionally access and navigate construction or job-site environments, which may include stairs or ladders, when required
Direct reports
This position has no direct reports.
We are an Equal Opportunity Employer*
