Manulife
From Manulife's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Senior Technical Program Manager
Lead medium-to-large technology programs and projects
Coordinate local and offshore development teams and manage external vendors
Drive cross-squad and cross-functional initiatives within the Hong Kong business
Ensure successful delivery against timelines, scope, and business objectives
Work closely with business units, technology teams, and senior leadership
Influence decision-making and align stakeholders on priorities and outcomes.
Communicate technical vision, delivery status, risks, and solutions effectively
Understand software development lifecycle (SDLC), modern software architectures, Agile, DevOps, CI/CD, and test-driven development
Guide technical teams while balancing business needs and technical constraints
Support technology transformation and digital initiatives
Possess strong knowledge of risk management, security, compliance, and audit requirements
Monitor KPIs, service quality, operational risks, and governance controls
Drive process improvements and operational excellence
Bachelor’s degree in Computer Science, Information Technology, Information Management, Software Engineering or related field (or equivalent experience)
10+ years of IT experience in areas such as application development, infrastructure, IT service delivery, or security projects
Proven track record delivering programs/projects in multinational organizations
Strong communication, influence, negotiation, and leadership skills
Good English and Chinese communication skills
Insurance industry experience
Regional or Asia-wide program exposure
Experience implementing IT service KPIs and governance frameworks
Technical knowledge across infrastructure, networking, databases, middleware, applications, and security domains
Compliance and audit experience
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
Hybrid
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