Executing structured configuration and change management processes to ensure system integrity and documentation accuracy
Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above
Creating, maintaining, and communicating technical documentation for system configurations and Standard Operating Procedures (SOPs)
Investigating and resolving operational problems in conjunction with other engineering and technical personnel
Using best practices from ITIL Service Management, Configuration and Change Management processes, and enterprise service delivery to consistently deliver high-quality work products
Willingness to occasionally work after normal work hours (nights and weekends) to support system maintenance or service outages
Minimum Qualifications
Bachelor's degree with 5+ years of experience in Information Systems or a related field. Associates degree with 7+ years or High School Diploma/GED with 10+ years of progressively responsible experience may be substituted for a degree
Demonstrated hands-on experience administering and troubleshooting core IT services, including Active Directory, DNS, and SQL
Experience managing enterprise data backups and supporting user interfacing services like printing and scanning
Must hold IAT Level II certification, ex., Security+, SecurityX, CISSP
Preferred Qualifications
Solid understanding of configuration management, system patching, and structured change management practices in enterprise environments
Experience with Microsoft Exchange and Sharepoint
Experience with network documentation, such as security compliance, configuration management, patching, software management, and hardware management
Experience administering and supporting infrastructure within secure government or classified IT environments
Relevant industry certifications, ex., Windows Server Hybrid Administrator Associate, or equivalent
Self-starter with excellent people skills - able to work across teams and effectively communicate technical concepts
Knowledge or experience with DevSecOps tools, process, and concepts
Knowledge or experience with Infrastructure as Code (IaC) and Configuration as Code (CaC) are modern DevOps practices that manage and automate IT systems
Clearance Requirements
Must have a current and active Top Secret with SCI eligibility with willingness to obtain a polygraph
Physical Requirements
Must be able to remain in a stationary position 50%
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
The projected compensation range for this position is $98,000.00-$163,100.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.
