We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
To assist the Food and Beverage Manager in the overall management of the Restaurant and Room Service.
Required Knowledge, Skills, and Abilities
High School Diploma required but College degree preferred.
Communicate in a second language, preferably.
Certification of previous training in liquor, wine, and food service.
Previous Culinary training.
Certification in an alcohol awareness program.
Certification in CPR
Previous guest relations training
Food Handlers Card
Ability to suggestively sell.
Ability to input and access information in the property management system/point of sale
Physical Requirement
Exert physical effort in transporting up to 50lbs.
Endure various physical movements throughout the work areas.
Remain in stationary position for 5 hours throughout work shift.
Satisfactorily communicate with guests, management, and co-workers to their understanding.
Duties
Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the Team regularly.
Understands building capability through Cross training
To be alert and ensure that the service is at all times performed in a professional manner and to the style as specified by the company.
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To be aware of and promote all services offered in the Hotel.
To ensure that all guests’ wishes are met so far as is reasonably possible.
To keep the staff informed of the Hotel and Restaurant objectives and standards.
To make sure that Company Policy and the Vision are always followed.
To liaise with Reception and Reservations i.e., table reservations and special requests.
To obtain feedback from guests and to use this to improve service.
To assist in the reaching of financial goals for the Food and Beverage department.
To ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness.
To ensure that all appliances, fixtures, and fittings are safe and work in accordance with Health &Safety regulations and report any faults to maintenance.
To be fully aware of the Hotels Fire Safety procedures and Health and Safety regulations.
Any other duties assigned by the manager or supervisor.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
