Manage bar inventory and par levels for liquor, wine, beer, mixers, and non-alcoholic beverages, including participation in monthly inventory counts as needed
Train, coach, and support the ongoing development of bar staff to uphold service and performance standards
Prepare and serve alcoholic and non-alcoholic beverages in compliance with standard recipes, presentation guidelines, and responsible alcohol service practices
Engage guests with a welcoming, knowledgeable, and energetic presence while overseeing service of all guests in following steps of service, preparing cocktails, pouring beer and wine, and making beverage recommendations
Take orders accurately and prepare beverages according to guest preferences
Report to work punctually, well-groomed, and in appropriate attire
Curate guests’ bar experience by making recommendations
Address customer concerns or complaints calmly and promptly
Collaborate with servers and culinary staff to ensure timely and seamless service for food and beverage items
Maintain knowledge of current menu offerings, including ingredients, preparations, and accompaniments
Participate in setting up and breaking down the bar for daily service or special events
Continually train on new products and recipes
Collect payment for food and beverages served while ensuring accurate cash handling, POS transactions, and reconciliation of cash bank and receipts
Follow TIPS practices to ensure safe and responsible serving of alcohol
Maintain cleanliness and organization of the bar area, including glassware, tools, garnishes, equipment, and supplies
Manage inventory by monitoring par levels, restocking items, and reporting shortages to management
Address customer concerns or complaints calmly and promptly
Other tasks as assigned by management
Lead Essential Functions
Assist the F&B Manager with monthly inventory counts of liquor and applicable bar products
Monitor service levels and make staffing cuts as needed to control labor costs while maintaining a positive guest experience
Assign bar positions strategically to ensure efficient service flow and to leverage individual team members’ strengths
Receive, organize, and stock liquor deliveries and bar supplies in accordance with established procedures
Make appropriate adjustments to POS transactions when necessary to support guest satisfaction and service recovery efforts
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Lead Essential Functions: Support F&B Management with drink menu development, tastings, and recipe refinement as requested Recommend beverage specials and promotions to help manage inventory levels and drive sales Assist with the organization and maintenance of the wine cella Contribute to the development and execution of themed concepts and experiences for the SpeakeasyundefinedHotel PerformanceEnsure successful performance by assisting guests with exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standards. Qualification StandardsEducation & ExperienceHigh School Diploma or higher1 year or more bartending experience requiredGeneral knowledge of cocktail crafting and mixology fundamentals Previous hospitality experience preferredExcellent customer service and cash handling skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. computer, POS, etc. Physical DemandsAbility to sit or stand for extended periods of timeAbility to lift, push, pull up to 100 lbs.Ability to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededMental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and always be aware that it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
