Team Management
Lead and manage warehouse associates and floor staff.
Allocate manpower effectively based on operational priorities.
Conduct daily briefings and shift handovers.
Monitor attendance, discipline, and employee performance.
Customer Service & Compliance
Ensure customer SLAs and KPIs are achieved.
Support customer visits, audits, and operational reviews.
Maintain documentation and records as per contractual requirements.
Safety & Quality
Ensure compliance with safety standards and warehouse regulations.
Conduct regular safety observations and toolbox talks.
Support 5S implementation and continuous improvement initiatives.
Drive a zero-incident and zero-damage culture.
Reporting & MIS
Prepare daily operational reports and KPI dashboards.
Track productivity, throughput, attendance, OT, and service levels.
Escalate operational issues and risks to management in a timely manner.
Key Performance Indicators (KPIs)
Throughput Achievement
Order Fulfilment Accuracy( 99%)
On-Time Dispatch (99%)
Productivity Tracking
OT Control
Customer SLA Compliance (100%)
Safety Compliance (Zero LTI)
Audit Compliance Score
Damage and Shrinkage Control
Required Skills
Warehouse Operations Management
Manpower Planning
Team Leadership
SAP
Problem Solving & RCA
MS Excel and Reporting
Communication & Coordination
Continuous Improvement
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.