LyondellBasell
From LyondellBasell's careers page
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LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.
Location: Mumbai (with relocation flexibility across the West region as required)
Mobility Requirement: Candidates must be open to relocation within the West region, based on organizational needs.
The role is an Account Manager and has the purpose to represent the company and business strategies, develop the sales growth at existing customers, develop new customers, increase total value creation, and improve customer satisfaction of LyondellBasell’s APS products at customers within a specific region in line with the defined business strategy.
Develops and nurtures relationships with customers, identifying newtrend-setters and establishing solid relationships with them.
Makes recommendations on potential improvement of overallmarketing drive for the segment to the Business Management.
First information point for the provision of know-how and data relating to the products and the market including but not limited for those products coming from the strategic marketing segment of the organization.
Identifies and develops new customers.
Collecting and providing all pricing related information to assist BU implementing a price policy in the relevant market and devises pricing tactics within specified guidelines.
Assists BU’s drive for results and achievement of sales and pricing objectives based on the price policy and specified guidelines at the customer in terms of contribution margin, volume, customer share, cost management, bad debt and working capital.
Coordinates and follows-up all activities with the customer as to new opportunities, product information, offers, orders, contracts negotiation and formulation, deliveries, invoice, credit terms, after sales service, claims, in close cooperation with the Customer Service Group.
Efficiently customer management plan and reports to extract more value for LyondellBasell. Involves the CSR as a primary source of information to build a market intelligence report. Analyses and reports changes and new developments in the market concerning competition, customers, new products and services, sales methods and promotions.
Develops strong relationships with key stakeholders and builds an effective network. Key stakeholders include: Customers and internalinterfaces such as business management, quality, technical service, supply chain, customer service, credit, tax, legal and financial services.
PERSON SPECIFICATION
University or college degree in Chemical / Polymer Engineering Or Plastic Technology, and MBA
Minimum 6 years of experience in Polymers, Masterbatches, Plastics, Plastic Packaging, and Specialty Chemicals , with a background in sales, marketing, or business management.
Drives Results: Consistently achieving results, even under tough circumstances.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Courage: Stepping up to address difficult issues, saying what needs to be said.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Functional Competencies
English and the main language of the region under the responsibility.
Competencies
Drive Innovation
Technical Skills
Grow Capabilities
Promote Inclusion
Motivational Fit
Build Partnerships
Deliver Results
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