The Lynker NDBC IT Manager leads a multidisciplinary team of approximately 20 systems/database/ network administrators, software developers, helpdesk technicians, and cybersecurity specialists to ensure 24/7/365 availability of real-time oceanographic and meteorological data streams. This role acts as the operational bridge between contractor IT task performance and government NDBC leadership.
Responsibilities
Duties of the NDBC IT Manager will include the following
Lead and mentor a multi-disciplinary IT team overseeing Windows/Linux server infrastructure, networks, database systems, custom software development, helpdesk operations, and cybersecurity.
Maintain an effective operational interface with Government NDBC IT leadership to understand tasking requirements, priorities, and to communicate level of effort estimates, and workload impacts.
Coordinate with Lynker management team for cross-departmental projects.
Establish resource schedules, assign tasks, evaluate team performance, and ensure alignment with contract requirements.
Lead strategic discussions to drive effective solutions to meet contract requirements.
Deliver high-quality customer service by ensuring responsive support, proactive stakeholder communication, and rapid resolution of technical issues across all operational groups.
Serve as the main Point of Contact (POC) for all IT operations, incidents, and strategic planning.
Ensure the NDBC mission of 24/7/365 data flow is met for NDBC and partner stations.
Communicate service outages promptly, providing regular updates and post-resolution root cause analysis.
Manage IT infrastructure in AWS, Azure, and a local data center.
Coordinate planned hardware/software maintenance windows, vendor support, and hardware lifecycle refreshes.
Ensure all IT assets strictly adhere to NOAA/NWS, DOC, and NIST SP 800-53 security controls.
Lead contractor support for annual Assessment & Authorization (A&A) audits, STIG compliance, vulnerability remediation, and POA&M resolution to maintain an Authority to Operate (ATO).
Qualifications
The NDBC IT Manager should have the following
Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline.
Experience
6+ years of progressive IT experience, with at least 3 years in a managerial or lead capacity on Federal Government contracts (NOAA, DoD, NASA, or DHS preferred).
Proven track record overseeing comprehensive IT operations, encompassing software development, systems infrastructure, and IT help desk operations.
Experience with supporting 24/7/365 operations.
Experience with supporting IT security requirements in a government environment
Excellent verbal and written communication, strong leadership capabilities, and the ability to manage competing priorities.
Clearance / Site Access
Must be able to successfully complete a NOAA (Stennis Space Center)/NASA background investigation for site/system access.
Must be able to obtain and maintain facility credentials/authorization. Must be able to obtain and maintain a Public Trust clearance. Note: US Citizenship or a valid Green Card is required for facility credentials/authorization at this work location.
The Ideal NDBC IT Manager will have the following
Education: Master’s degree in a technical or business/management discipline.
Certifications: PMP, ITIL v4 Foundation, and/or DoD 8570/8140 cybersecurity certifications (e.g., CISSP, CISM, Security+).
Technical & Modernization Capabilities
Strong knowledge of software development and cloud native technologies.
Knowledge of cloud environments, particularly AWS and Azure.
Hands-on experience with agile methodologies.
Experience driving IT modernization, including leveraging Artificial Intelligence to streamline software development and optimize IT operations.
About Lynker
Lynker is a growing, employee owned business, specializing in professional, scientific and technical services. Our continually expanding team combines scientific expertise with mature, results-driven processes and tools to achieve technically sound, cost effective solutions in hydrology/water sciences, geospatial analysis, information technology, resource management, conservation, and management and business process improvement.
We focus on putting the right people in the right place to be effective. And having the right people is critical for success. Our streamlined organization enables and empowers our talented professionals to tackle our customers' scientific and technical priorities – creatively and effectively.
Lynker offers a team-oriented work environment, and the opportunity to work in a culture of exceptionally skilled professionals who embrace sound science and creative solutions. Lynker's benefits include the following:
Comprehensive healthcare for the employee at no monthly cost
Healthcare benefit covers medical, prescription drug, dental, and vision
Personal Time Off (PTO) Policy plus paid holidays
Highly competitive compensation plan regularly calibrated against industry and location benchmarks
401(k) retirement plan with company-matching
Employee Stock Ownership Plan (ESOP) – we're all company owners!
Flexible spending accounts
Employee assistance program (EAP)
Short- and long-term disability insurance
Life and accident insurance
Tuition assistance/Training/Workforce improvement reimbursement per year
Spot bonuses for exceptional performance
Annual Employee Recognition Awards with bonuses
Employee Referral Program
Free centralized, self-directed Learning Management System to learn at your own pace
Personalized career growth plans for every employee
Lynker is an E-Verify employer.
Lynker is an equal opportunity employer and makes all employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status under federal, state, or local laws.
