This role will report directly to Leslie Zodikoff as a member of the Internal Communications team and part of our Team Member Experience Team, which rolls into our People organization.
Responsibilities
Develop and own an annual communications roadmap for designated areas of the business, connecting communications to business objectives and measuring impact against clear outcomes.
Serve as a key advisor to senior leaders on communications strategy and execution, influencing what is communicated, when, and how.
Become the go-to communications expert on the business areas you support, with a deep understanding of their roadmap, challenges, and priorities.
Lead large, complex, multi-quarter communications programs that span multiple teams and functions, motivating partners to take ownership and staying aligned with business priorities.
Craft high-level, clear messaging for executive leaders and company-wide distribution.
Lead communications response for complex, multi-stakeholder situations, including crisis and change management.
Anticipate communications challenges and proactively develop solutions to address them before they arise.
Use data and industry insights to inform strategy, and continuously improve how we communicate.
Set high standards for communications quality, and support the growth of others on the team through mentorship and feedback.
Maintain the Lyft brand and voice across all communications, written and verbal.
Keep Lyft fun!
Experience
8+ years of experience leading communications strategy and execution, with significant internal or executive communications experience
Proven track record as a trusted advisor to senior executives
Experience leading multi-quarter, cross-functional communications programs with measurable business impact
Ability to fluidly navigate between strategy and execution, from developing strategic plans to producing crisp, clear communications
Experience leading communications through crisis and significant organizational change
Experience communicating complex business, product, or technology topics in a way that resonates with a broad audience
Experience tailoring communications to distributed and global workforces, including full-time and hourly team members
A clear point of view on how AI can improve communications effectiveness, and experience putting it into practice
Experience mentoring others and raising the bar for a team's work
Thrives in highly fluid situations and fast-paced environments
Excellent written and verbal communication skills
Lyft user/believer
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the San Francisco area is $132,000 - $165,000 not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
