Provide support and resolution pathways for NIM inquiries regarding processes, escalations, and situations.
Support Tech on escalations from the field regarding reporting and availability.
Actively lead and/or participate in partnering with NIMs to expand categories to additional stores, increasing category performance opportunities.
Actively lead and/or participate in partnering NIMs / PROs / IME to stand up new capabilities.
Manage SF&I Road Map, partnering with IME to manage capability and category road map.
Partner with NIMs to manage PROs / categories / promotions.
Minimum Qualifications
Bachelor’s degree Business Administration or related field or equivalent years of experience in lieu of education requirement, if applicable
1 Year Experience in project / process management, data analytics, or services/merchandising/store operations
Preferred Skills/Education
3 Years Three or more years experience with reporting systems such as SQL MicroStrategy/DART.
5 Years Five or more years experience in cross functional complex project management, analytic design, report development, and complex root cause analysis
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
