Key Responsibilities
Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
Pitch in as a team player to complete other assigned tasks
Additional responsibilities for Pro Fulfillment Stores include
Use the Orders App to pick and stage Flatbed Delivery orders
Load delivery orders, ensuring quality, accuracy, and safe loading practices
Rotate orders by delivery date and resolve customer order issues
Proactively communicate with customers to ensure delivery satisfaction
Execute Delivery Readiness best practices
Minimum Qualifications
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
Preferred Qualifications
3 months Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
6 months Experience in a warehouse performing inventory handling and stocking
Lowe’s commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel, but occasional travel may be needed for meetings, training sessions, or to support nearby stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
