About this role
Own the Mission Development Plan for assigned missions: identify all work required to deploy and execute the mission, break it down into committed work packages with contributing teams, and drive it to completion against launch-anchored deadlines
Manage the Customer Offering Portfolio: maintain the catalog of capabilities Loft can draw on to execute customer missions, identify deltas between the portfolio and upcoming mission needs, and drive new capability development with product and engineering teams
Partner with Customer Delivery Engineers to deliver customer value: CDEs execute the mission with the customer, and you ensure the capabilities, plans, and tooling they need are in place when they need them
Connect Customer Delivery to Loft's product organization by representing operational and customer constraints in product planning, and by managing the deployment of new features and capabilities into operational use
Drive cross-functional coordination and status clarity: run internal reviews with CDEs, report on development progress, risks, and blockers, and keep leadership and customers aligned on where things stand
Engage directly with customers, up to the executive level, on mission development scope, schedule, and capability tradeoffs
- Continuously improve Customer Delivery processes, templates, and workflows to increase execution efficiency without sacrificing quality
- Must Haves:
- ~8 years of professional experience in technical program, product, or engineering roles
~3 years as an Engineering Program Manager (EPM) or Product-focused Technical Program Manager (TPM) at a product-driven technology company, leading cross-functional programs from definition through ship
Experience deploying products into production or operational environments, including release readiness, cross-team dependency management, and post-deployment quality
Experience in the satellite or aerospace industry, with working knowledge of spacecraft systems, mission operations, or payload development
Experience working directly with external customers, including executive-level stakeholders
Exceptional and proven technical aptitude: able to go deep with engineers on architecture and tradeoffs, and translate that fluently for customers and executives
- Excellent communication skills at all levels, from engineering deep dives to executive summaries, with the organization and prioritization skills to run multiple parallel workstreams in a fast-paced environment
- Nice to Haves:
- Direct experience with satellite on-orbit operations, commissioning, or ground segment software
Technical leadership experience (leading engineers or technical teams, formally or informally)
Experience building or managing a product/capability portfolio, roadmap, or plan of record
- Experience with international customers and distributed teams
- Some of Our Awesome Benefits:
- 100% company-paid medical, dental, and vision insurance option for employees and dependents
100% company-paid Basic Life (1x salary, up to $300K), AD&D, Short-Term, and Long-Term Disability insurance
Health Savings Account (HSA) with an employer contribution, plus Flexible Spending Accounts (FSAs) and pre-tax commuter benefits
Carrot Fertility, which provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support
One Medical membership for telemedicine and primary care
Free, confidential Employee Assistance Program through MetLife and TELUS Health
Fully paid parental leave: 16 weeks for birthing parents and 10 weeks for non-birthing parents (including adoption and surrogacy), plus an optional 2-week part-time return
Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
401(k) plan and equity options
Daily catered lunches and snacks in office
International exposure to our team in France
Annual company off-sites and many social events and celebrations
Relocation assistance when applicable
