At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
You'll help Fetch run on rigorous performance standards and scalable self-service analytics. You'll help deliver our core company KPI framework, including its underlying model, while leading reusable, company-wide analytical frameworks and automation.
The work centers on trusted metrics: standardizing how impact is measured and connecting product and business drivers to outcomes like MAU, retention, ARPU, revenue, and margin. You'll validate forecasts and communicate sensitivity and uncertainty, so evidence turns into planning and operating decisions.
You’ll own defined KPIs, modeling, or measurement workstreams through delivery and adoption, make actionable recommendations, and translate company goals into workstream targets. You’ll work with cross-functional partners to build reproducible diagnostics and analytical tools, and document and share reusable methods with the team.
What You'll Do at Fetch
Independently own a company wide KPI, modeling, or measurement workstream through delivery and adoption
Contribute to our core company KPI framework, including its driver tree and sensitivity model
Contribute analysis to planning and points allocation
Define certified metrics and resolve conflicting definitions with partners
Build KPI trees and decompositions that connect product and business drivers to MAU, retention, ARPU, revenue, and margin
Model KPI drivers and quantify the direction, sensitivity, predictive strength, and time horizon of KPI-to-North-Star relationships
Distinguish arithmetic identities, predictive associations, and causal effects
Build scenarios and translate company goals into workstream targets
Apply established observational causal methods with diagnostics and robustness checks, making identification assumptions explicit
Build reproducible diagnostics and analytical tools grounded in certified data
Evaluate the accuracy, adoption, and sustained value of what you build
Build reproducible, tested analytical workflows in SQL and Python
Partner with Data Engineering on gold tables, data marts, and semantic layers
Partner with cross-functionally with teams such as Product and Engineering to drive adoption
Make actionable recommendations and communicate sensitivity, assumptions, and uncertainty clearly
Minimum Qualifications
5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
Experience working with multiple stakeholders to define KPIs and their hierarchy
Ability to structure a complex space into a tackle-able project plan
Track record of establishing trusted metric definitions and driving adoption across Product, Finance, Commercial, and Engineering
Experience building and validating models that connect user behavior and business drivers to retention, monetization, or company outcomes
Ability to show sensitivity estimates, leading indicators, time horizons, and out-of-sample predictive performance
Experience using models in target setting or scenario planning while distinguishing prediction from causal impact
Experience with ML modeling, including regression, causal inference methodology, and graph models
Experience modeling multi-metric relationships
Strong skills in SQL, Python, statistics, causal inference, and forecasting
Track record of shipping reusable dashboards, diagnostic apps, or analytical frameworks with evidence of accuracy, adoption, and decision impact
Experience building robust SQL/Python analytical assets and partnering on productionization
Track record of documenting and sharing reusable methods
Understanding of experimentation methodology sufficient to identify patterns, concerns, and frameworks that support product data scientists
Preferred Qualifications
Consumer product analytics experience connecting acquisition, activation, engagement, retention, and monetization
Experience owning KPI frameworks, causal measurement, or business planning
Experience in centralized or platform data science
Experience with experimentation platforms
Experience with governed self-service analytics
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $159,945 - $188,171. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
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Req ID: R8386
