Perform data collection (including application, system, and security logs) of any unexpected service disruption and upon request provide data to the end-user to support deficiency resolution and post event forensics.
Perform error detection and fault correction of the systems
Perform backups and archive of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
Perform recovery and restoration of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
Perform startup, reboots, and shutdown of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
Record scheduled and unscheduled maintenance activities using the approved tracking system.
Support remote site maintenance activities to include scheduled and corrective actions
Perform troubleshooting and resolution of emergent system issues
Perform technical assistance, guidance and on job training to end-user engineers in identifying system problems, analysis, system coding and test verification
Perform technical assistance in documentation and management of system problem reports.
Support similar OM&S activities for OPs and Lab environments
Required skills, qualifications and experience
- Bachelors degree (BS/BA) in IT, Information Security, Computer Science, Computer Systems Engineering or MIS related field.
- Ability to work well in a team environment
- Ability to prioritise tasks and manage own time to meet program needs
- Problem determination & resolution
- Good IT skills in a range of SW packages would be an advantage
Experience with the following
- Red Hat Systems Administration
- Windows Systems Administration
- Virtualization Systems Administration
- VMware ESXi & vSphere
- Virtual Desktop Infrastructure (VDI)
- Storage (NAS, SAN or similar)
Desired Skills
Microsoft Active Directory
Windows Security permissions
Knowledge of RedHat Linux and Unix Operating system
Knowledge of Network Interfaces, Addressing, and naming services operation
Knowledge of Computing and Networking Security Management Processes
Knowledge of Red Hat Identity Management (IdM)
VMware Horizon
VMware vSAN
Windows Server 2012 & 2016
Windows 10 & 7
Application Servers JBoss, Tomcat
