Standard Job Description
Multi Functional Info Systems Analyst - Sunnyvale CA / Secret Clearance
Lockheed Martin's IT Experience and Enablement (ITxn) Site Operations is hiring a Multi Functional Info Systems Analyst to support Sunnyvale operations.
What You Will Be Doing
In this role, you will be a part of the IT support team with a primary focus on supporting customers and network stakeholders. Specifically, you will provide executive support for VPs and above, service desk tasks, computer hardware, software and network support, systems imaging, vulnerability and asset management. Your key responsibilities will include the following:
Interacting daily with end-users and LM leadership and other stakeholders
Maintaining and monitoring systems, databases, software, firewalls, and accounts
Maintaining smooth, secure operation of multi-user computer systems
Re-imaging, troubleshooting, and account maintenance for laptops
Regular monitoring of systems/applications for availability and performance
Providing technical support to Acara technicians
Further Information About This Opportunity
This role is fully onsite in Sunnyvale CA, and follows a Mon-Fri, 5x8 schedule. It will include some off-shift hours, weekends, and occasional travel based on business requirements. This role also supports a weekly on-call rotation schedule. An active Secret clearance is required to start.
Performs a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines.
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Basic Qualifications
Working knowledge of IT products and solutions
Experience with Service Central ticketing system with a focus on queue management
Experience in Windows 11 client side troubleshooting and resolution with domain joined assets
Demonstrated ability to interact effectively with VPs and Stakeholders
Strong customer service and communication skills
Excellent attention to detail and organizational skills
Candidates must have an active Secret clearance
Desired Skills
Familiarity with Lockheed Martin products and processes
Ability to work Asset Track Inventory Control / Warehouse management
Knowledge and familiarity with ePO
Knowledge and familiarity with Splunk
Working knowledge of applying anti-virus/anti-spyware updates
Working knowledge of applying vulnerability patches
Experience with technical procedural documentation
Experience with Thin clients, VDI solutions
Network troubleshooting, layer 1 and 2
Experience Troubleshooting Applications
Pay Information
Full-Time Salary Range: $88100.00 - $163700.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
