Loadsmart
From Loadsmart's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
Utilize phone, email, SMS and other messaging tools to consistently and proactively communicate with carriers partners and drivers to confirm and track load events in process
Consistently meet performance expectations in service, and trackingIdentify and Report to key stakeholders any delays or issues with upcoming, active or passed loads
Support customer specific service level agreements for our top shippersUse critical thinking to identify and forecast potential challenges with load operations
Support and operate with urgency, the track and trace of shipments to ensure service expectations are met
Proactively gather necessary information and drive urgency to our carrier partners on upcoming load events
Manage communication and resolve load challenges when they arise
Provide carrier feedback to the carrier rep to continuously improve our core operations, carrier experience and shipper needs
1+ years of experience within brokerage/logistics
Succeeding with urgency
Proven ability maintaining high levels of customer service
Strong verbal and written communication skills
Problem solving ability Out of the box thinker
Familiarity with USA geography
Go-getter attitude with the ability to come up with solutions to challenges
Signing bonus - because you will work remotely, you will use it as you like: to set up your home office, get a new laptop or buy that amazing coffee machine to make your days happier :)
Work in the comfort of your own home.
Career growth opportunities.
An opportunity to work with a diverse, global community of 450+ individuals in a fast paced, high growth company.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in