You will collaborate with cross-functional teams to help ensure product quality, regulatory compliance, and effective resolution of customer issues.
Key Responsibilities
Receive customer feedback and provide technical troubleshooting to support the resolution of customer issues.
Initiate and investigate product complaints, including root cause analysis.
Prepare and submit medical device vigilance and regulatory reports to applicable regulatory authorities.
Maintain accurate complaint files, quality records, and supporting documentation.
Identify potential product or quality trends and escalate findings for further evaluation.
Collaborate with Quality, Regulatory Affairs, R&D, Clinical, and other teams to support compliance and continuous improvement.
Skills and Experience
Bachelor’s degree in Engineering.
Strong written and verbal communication skills in English.
Strong analytical and problem-solving skills.
Collaborative mindset with a willingness to learn, develop, and work within international teams.
Interest in healthcare, medical technology, quality, or regulated industries.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Internship, academic project, or previous exposure to engineering, quality, healthcare, medical devices, pharmaceutical, or another regulated industry is desirable.
What We Can Offer You
In addition to providing you with a supportive, inclusive and collaborative environment where you will feel empowered to take ownership and drive meaningful change, we will reward you with the following:
Purpose-driven work focused on improving patient outcomes worldwide.
Global exposure and the opportunity to collaborate with international teams.
Structured learning, mentorship, and career development opportunities.
A culture that values innovation, quality, collaboration, and continuous improvement.
Exposure to advanced medical technologies and a highly regulated global environment.
Competitive base salary.
If you like the sound of the above and feel energized by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!
Welcome to impact. Welcome to innovation. Welcome to your new life.
