Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation. Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members.
The Program Manager, reports to Linqia’s Manager of Strategic Program Management
What You’ll Do
Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
Identify program risks early on and convenes cross-functional partners to align/mitigate solutions
Monitor and advocates process; identifies gaps/improvements to work more efficiently
Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
Guide the client seamlessly through the process while also keeping them accountable to the joint success
Qualifications
4+ years of experience in account, project or program management, agency experience preferred
Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
High energy and flexibility in a constantly evolving team environment
Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
Bachelor’s degree
Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office 3 times per week.
This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.
