Responsibilities
Design, build, and maintain automated workflows within CRM and related sales systems
Automate lead routing, opportunity management, and follow-up processes
Reduce manual data entry through system integrations
Optimize sales funnel tracking and forecasting processes
Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
Establish and maintain data standards, definitions, and naming conventions
Develop and enforce data validation rules and required fields
Monitor and improve data quality (deduplication, cleansing, normalization)
Manage user roles, permissions, and access controls
Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)
Requirements
Experience in Sales Operations, Revenue Operations, or CRM Administration
Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
Experience designing automation workflows and process improvements
Knowledge of data governance frameworks and data quality management
Understanding of privacy and data protection regulations
Ability to optimize sales processes through automation and system integration
Experience supporting reporting, analytics, and performance tracking
Strong collaboration skills and ability to work across multiple business functions
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 





 We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers
EEO Know Your Rights.
